Open to opportunities

Stella Ugwuanyi

@stellaugwuanyi

Message

I resolve customer enquiries and keep remote administrative work accurate and organized.

Nigeria

Message

What I'm looking for

I'm looking for remote customer support, virtual assistance, or data entry roles where I can manage enquiries, records, documentation, calendars, and client communication with accuracy and professionalism.

I've handled client communication, records, reports, and administrative workflows across schools and community programmes for more than 15 years. At Mater Misericordiae Nursery and Primary School, I serve as a primary contact for learners and parents, resolving enquiries and maintaining accurate digital records.

Previously at Lovely Doves Academy, I managed high volumes of enquiries, prepared management reports, supported recruitment, and coordinated staff and PTA meetings. At CHEERS, I supported World Bank OVC Care & Support programme activities, client follow-up, confidential communication, workplans, budgets, and progress reports.

I'm now focused on remote customer support, virtual assistance, and data entry work, bringing clear communication, careful documentation, and fast adaptation to new systems.

Experience

Work history, roles, and key accomplishments

Current

Teacher

Current

Mater Misericordiae Nursery and Primary School

Jan 2024 - Present (2 years 7 months)

Serves as the primary point of contact for learners and parents, resolving enquiries and maintaining accurate school records and administrative documentation.

Microsoft Word Excel Google Workspace Report Preparation

Administrative Assistant

Lovely Doves Academy

Jan 2016 - Dec 2022 (6 years 11 months)

Handled high volume of enquiries from parents, teachers, and visitors, conducted interviews for prospective employees, and prepared weekly and monthly reports for management.

Microsoft Word Excel Google Workspace Interviewing Report Preparation Meeting Coordination

HIV Testing Service Assistant Officer

Centre for Health Education Economic Rehabilitation and Soci

Jan 2016 - Dec 2018 (2 years 11 months)

Delivered community outreach services, provided information and testing, linked clients to treatment and support services, and facilitated support-group meetings.

Community Outreach Confidentiality Meeting facilitation Record keeping

Assistant Program Officer II

Centre for Health Education Economic Rehabilitation and Soci

Jan 2014 - Dec 2016 (2 years 11 months)

Supported the World Bank OVC Care & Support programme, conducted advocacy visits, and coordinated with staff and stakeholders for consistent service delivery.

Program Support Advocacy Stakeholder Communication Budgeting Reporting