AOAkinnayajo Olumide
@akinnayajoolumide
Application support and digital channels specialist driving secure, reliable banking solutions.
NigeriaWhat I'm looking for
I am an Application Support & Digital Channels Specialist with over seven years supporting enterprise banking systems, payment applications, APIs, and digital channels. I combine hands-on incident management, SQL database administration, and RPA (UiPath) development to maintain resilient production environments.
Throughout my career I have supported mobile apps, USSD, internet banking, payment platforms (Remita, PayDirect, E-Bills, NIP), and middleware integrations, and I regularly coordinate deployments, produce technical documentation, and lead root-cause analyses for major incidents.
I prioritize secure, customer-focused solutions and cross-team collaboration, working with vendors and stakeholders to deliver timely fixes, risk assessments, and automation that improve operational efficiency and system reliability.
Experience
Work history, roles, and key accomplishments
Application & Channels Support Analyst
The Alternative Bank
Jan 2024 - Present (1 year 11 months)
Support mobile apps, e-commerce, digital lending and application servers, administer app store deployments, manage APIs and NIP escalations, and deploy RPA automations while conducting risk and security assessments.
E-Payment & Switch App Support
Heritage Bank Plc
Jan 2022 - Dec 2023 (1 year 11 months)
Supported USSD and internet banking systems and managed integrations with Remita, PayDirect and E-Bills, resolving performance and security issues and coordinating production deployments via change management.
Application Support Officer
Sterling Bank Plc
Jan 2019 - Dec 2022 (3 years 11 months)
Provided production support for middleware and enterprise applications, managed SQL databases and logs, supported UiPath RPA processes, coordinated deployments and performed RCA for major incidents.
Teller / Funds Transfer Officer
Sterling Bank Plc
Jan 2015 - Dec 2019 (4 years 11 months)
Processed daily transactions, cash handling and cheque payments, resolved accounting discrepancies, balanced cash books and handled MoneyGram and Western Union transfers.
Education
Degrees, certifications, and relevant coursework
IRGIB University
Bachelor of Science, Information and Communication Technology
2017 - 2021
Completed a Bachelor of Science in ICT at IRGIB University from 2017 to 2021.
MPMoshood Abiola Polytechnic
National Diploma, Computer Science
2012 - 2014
Completed a National Diploma in Computer Science at Moshood Abiola Polytechnic from 2012 to 2014.
Ajumoni Senior Secondary School
WASSCE, Secondary Education
2002 - 2008
Completed the West African Senior School Certificate Examination (WASSCE) at Ajumoni Senior Secondary School.
Availability
Location
NigeriaAuthorized to work in
Job categories
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