Open to opportunities

Akhila Bagesh

@akhilabagesh

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BBA HR grad with content ops experience. Adaptable, detail focused and driven to learn and improve.

India

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What I'm looking for

I am looking for a role that allows me to leverage my skills in content moderation and policy enforcement while contributing to a safe online community.

I'm Akhila, a BBA graduate specialized in Human Resources with experience as an Operations Associate in content moderation. My professional background includes ensuring content quality, enforcing platform guidelines, and supporting team efficiency in fast-paced digital environments. I’m detail-oriented, adaptable, and passionate about building a career in operations, HR, or business development. Outside of work, I enjoy writing, learning new skills, and exploring opportunities that blend people and process management. I'm currently looking for remote or hybrid roles where I can grow and make a meaningful impact.

Experience

Work history, roles, and key accomplishments

Trust and Safety Associate

Concentrix

Feb 2024 - Sep 2024 (7 months)

Reviewed, labeled, and flagged AI Chatbot responses based on frequently updated policies and guidelines. Handled sensitive content to maintain safe online communities.

Content Moderation Chatbot Risk Management

Trust and Safety Associate

Accenture

Jan 2023 - Nov 2023 (10 months)

Performed content moderation and reviewed posts on a professional social media platform, labeling them according to provided guidelines. Investigated, resolved, and relayed complex content issues to the Trust and Safety team.

Content Moderation Social Media Trust and Safety

Education

Degrees, certifications, and relevant coursework

St. Claret College

Bachelor's in Business Administration, Business Administration

Grade: 8.2 CGPA

Completed a Bachelor's in Business Administration with a focus on Human Resources. Gained foundational knowledge in business operations, management principles, and HR practices.