Akerejola Oluwatomisin
@akerejolaoluwatomisi
Result-driven Quality Assurance professional and Experienced Customer Service Executive
What I'm looking for
As a seasoned Quality Assurance professional with over 7 years of experience, I have honed my skills in planning, negotiation, and customer service. My expertise lies in minimizing waste and improving productivity, with a keen eye for detail and a passion for exceeding customer expectations. With a strong background in Quality Control and Assurance, I have successfully supervised quality management systems, identified opportunities for process optimization, and implemented corrective actions to ensure compliance with regulatory requirements.
In my current role as Quality Innovation and Improvement Lead at British American Tobacco, I have driven the deployment of New Product Introduction, developed and maintained quality management systems, and ensured compliance with industry standards. I have also led initiatives to innovate and improve product quality, flavor profiles, and consumer experience, collaborating with R&D teams to develop new products and improve existing formulations.
Throughout my career, I have demonstrated my ability to work well under pressure in fast-paced, target-driven environments, and have a proven track record of achieving results and driving continuous improvement initiatives.
Experience
Work history, roles, and key accomplishments
Quality Innovation and Improvement Lead
British American Tobacco
Feb 2021 - Present (4 years 4 months)
Leading the deployment of new product introductions and maintaining quality management systems for tobacco products. Ensuring compliance with regulatory standards and optimizing manufacturing processes using methodologies like Lean and Six Sigma.
Quality Assurance Analyst/Auditor
British American Tobacco
Nov 2019 - Feb 2021 (1 year 3 months)
Auditing production processes to ensure compliance with quality standards, conducting inspections, and generating detailed reports. Involved in root cause analysis and new product introductions.
Analyst Intern
ISON Experience International Limited
Apr 2019 - Nov 2019 (7 months)
Focused on enhancing customer experience through effective use of CRM tools and real-time issue resolution.
Quality Control Intern
Reckitt Benckiser Nig. Ltd
Jan 2008 - Jan 2011 (3 years)
Conducted quality assessments of products and raw materials, guided production teams on quality issues, and ensured compliance with quality control standards.
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Akerejola hasn't added their education
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