Open to opportunities

Rosemary Eyo

@rosemaryeyo

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Detail-oriented industrial chemistry graduate focused on quality assurance.

Nigeria

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What I'm looking for

I seek a role focused on quality assurance or process improvement in a collaborative company that values compliance, professional growth, and measurable impact.

I am an Industrial Chemistry graduate with hands-on experience in quality assurance, operations coordination, and customer service. I have conducted laboratory testing, collaborated with production teams to meet ISO 9001 standards, and maintained accurate documentation to drive process improvements.

My work history spans QA analyst roles, sales and customer service positions, and teaching during NYSC, where I developed strong communication, problem-solving, and team collaboration skills. I consistently apply analytical thinking and attention to detail to ensure compliance and service excellence.

I hold certifications in Health, Safety & Environment Management and Quality Control Assurance, and I seek opportunities where I can contribute to process optimisation, quality systems, and cross-functional team success.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Kewa's Kitchen

Aug 2025 - Present (7 months)

Handled high-volume customer inquiries and complaints, improving satisfaction and retention while managing order coordination and timely service delivery.

Customer Service Complaint Resolution Record keeping Communication Multitasking Microsoft Office

Subject Teacher (NYSC)

Erudite City College

Jan 2024 - Mar 2025 (1 year 2 months)

Delivered lessons in Home Economics and Basic Technology and maintained detailed student progress records while collaborating with staff on school activities.

Lesson planning Classroom Management Record keeping Collaboration Empathy

Sales & CSR Personnel

Ebycaro Ventures

Jan 2023 - Jan 2024 (1 year)

Provided customer service and product recommendations to increase sales, managed cash transactions, and assisted with inventory management and restocking.

Sales Customer Service Cash Handling Inventory Management stock replenishment Record keeping Communication

Quality Assurance Analyst

MDV Industries Limited

Nov 2021 - Mar 2022 (4 months)

Conducted daily inspections and physical/chemical tests of raw materials and products to meet ISO 9001 standards and documented defects for corrective action.

Quality Assurance Laboratory Testing ISO 9001 Documentation

Education

Degrees, certifications, and relevant coursework

University of Ilorin

Bachelor of Science, Industrial Chemistry

2019 - 2023

Grade: Upper Second-Class Honours

Completed a B.Sc. in Industrial Chemistry with Upper Second-Class Honours, focusing on laboratory testing, quality assurance, and process optimisation.