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akaysha johnson

@akayshajohnson

Appointment setter at Staple Law, booking priority presentations and coordinating appointments through high-volume outreach.

Jamaica

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What I'm looking for

I’m looking to contribute to Easy Outsource’s growth by securing qualified appointments for the sales team.

At Staple Law, I make high-volume calls to connect with stakeholders, address inquiries, and keep processes moving. I also manage scheduling pipelines, book priority presentations, and coordinate appointments with external facilitators and partners.

At St. Elizabeth Justice Centre, I handled outbound phone communications for client coordination, appointment setting, and status updates. I documented records, updated tracking systems, and followed up with clients.

Earlier, as an Administrative Intern at Staple Law, I confirmed appointments and updated confidential databases. My experience also includes program assistance at Robinco Department Store & Tutoring Centre and an Associate Degree in Criminal Justice from Bethlehem Moravian College.

Experience

Work history, roles, and key accomplishments

Current

Legal Assistant / Communications Support

Current

Staple Law

Aug 2025 - Present (1 year 1 month)

Orchestrated daily high-volume direct outreach and calls to connect with stakeholders, address inquiries, and drive process momentum. Managed real-time scheduling pipelines, booking priority presentations and coordinating appointments with external facilitators and partners.

Outbound Calling Prospect Engagement Appointment Setting Scheduling CRM Disposition Logging Pipeline Tracking Communication Skills

Administrative Assistant / Client Coordinator

St. Elizabeth Justice Centre

Jan 2025 - Aug 2025 (7 months)

Spearheaded direct interactions and outbound phone communications for client coordination, appointment setting, and status updates. Documented detailed records, updated tracking systems, and executed systematic callbacks to maximize engagement and ensure seamless case preparation.

Outbound Calling Client Coordination Appointment Setting Record keeping Tracking Systems Callbacks Communication Skills

Administrative Intern

Staple Law

Jun 2024 - Aug 2024 (2 months)

Ensured appointment confirmations and maintained communication workflows through prompt direct outreach, structured follow-ups, and active record updating. Updated confidential databases to ensure optimal operational efficiency and accurate pipeline records.

Appointment Confirmations Communication Skills Follow ups Record Maintenance Database Management Confidentiality