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Akash Karthikeya

@akashkarthikeya

I turn operational data into dashboards, forecasts, and revenue-driving business improvements.

I've supported sales and business operations at AppDirect, Zomato, SPAR Hypermarkets, and as an independent consultant, using data to improve visibility, planning, and commercial performance.

At Zomato, I managed 260+ restaurant partners generating $437K+ in monthly revenue and increased order volume by 35%. I build SQL- and Excel-based reporting, KPI dashboards, forecasts, and process improvements across retail, restaurant, and sales operations.

Experience

Work history, roles, and key accomplishments

Sales Representative

AppDirect, Inc.

Jul 2025 - Sep 2025 (2 months)

Managed HubSpot CRM records for 800+ IT advisors, improving pipeline visibility and supporting sales operations. Developed Excel trackers and dashboards to monitor advisor engagement and outreach.

HubSpot Excel Data Visualization Pipeline Management Sales Operations Operational Reporting Workflow Optimization

Business Operations Consultant

Independent Consulting

Nov 2023 - Sep 2024 (10 months)

Advised 3 restaurant owners, driving 18% month-over-month revenue growth through pricing optimization and process improvements. Built Excel dashboards tracking 30+ KPIs and increased menu traffic by 40%.

Pricing Optimization Business Process Improvement Workflow Optimization Excel Dashboard KPI Tracking Customer Segmentation Lifecycle Marketing Data Visualization

Business Analyst

Zomato

Nov 2022 - Oct 2023 (11 months)

Managed a portfolio of 260+ restaurant partners generating $437K+ in monthly revenue. Increased order volume by 35% and reduced order failures by 15% through root cause analysis and process improvements.

SQL Excel Root Cause Analysis CRM Analysis Pricing Optimization Customer Segmentation Data Analysis Operational Reporting

Business Operations Analyst

SPAR Hypermarkets

Mar 2021 - Nov 2022 (1 year 8 months)

Developed executive dashboards analyzing POS performance across 24 retail stores. Produced daily executive reports using SQL joins and improved forecasting with store-level sales targets.

SQL Excel Data Visualization Executive Reporting Forecasting POS Data Analytics Inventory Planning Operational Efficiency