Looking for a job

Akansha Jate

@akanshajate

Message

I support accurate, secure visa and administrative operations in high-volume diplomatic mission environments.

India

Message

What I'm looking for

I'm looking for a role where I can support secure, accurate administrative or visa operations, manage documentation and case records, coordinate with teams, and contribute to efficient customer-focused service.

I've supported entry clearance and consular operations at the British High Commission in New Delhi, preparing visa cases, maintaining applicant records, and coordinating information for decision-making.

I handle confidential documentation, passport logistics, database updates, verification checks, and high-volume application processing in line with UKVI policies and operational standards.

Earlier at Lenskart, I managed more than 100 customer inquiries daily, coordinated home appointments, and maintained accurate customer records while delivering empathetic service.

Experience

Work history, roles, and key accomplishments

Entry Clearance, Grade AO

British High Commission

Sep 2021 - Jan 2026 (4 years 4 months)

Provided administrative support to Entry Clearance Officers and consular staff, assisting in the preparation and organization of visa cases. Maintained and updated case management databases and applicant records with high levels of accuracy.

Documentation Processing Database Management UKVI Policies Case Management Data Entry Communication Skills Coordination Confidentiality Microsoft Office

Visa Support Assistant

British High Commission

Feb 2020 - Aug 2020 (6 months)

Managed data entry tasks, including inputting, accessing, and updating information in UKVI's IT systems with precision. Handled passport logistics and visa documentation, ensuring secure dispatch and compliance.

Data Entry UKVI Document Verification Passport Logistics Confidentiality Clerical Support Customer Service

Customer Experience Specialist

Lenskart

Dec 2018 - Aug 2019 (8 months)

Managed inbound customer inquiries regarding home eye tests and specs trials across phone and email. Coordinated and confirmed home appointments, ensuring customer concerns were fully addressed.

Customer Service Communication Skills Appointment Scheduling Record keeping Cross Functional Collaboration Feedback Collection