Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@ajomchristiana
Proactive customer support and marketing professional with strong problem-solving skills.
I am a proactive listener and resourceful customer support and marketing professional with over two years of experience in customer relations, administrative support, and digital marketing across technology and e-commerce sectors. My expertise lies in resolving customer inquiries, enhancing user satisfaction, and streamlining support processes while driving brand engagement and operational efficiency.
In my current role as Customer Support Lead at Besecured Nigeria Limited, I manage customer interactions and have successfully improved customer satisfaction by 80% weekly through effective issue resolution. I am adept at analyzing customer interactions to identify trends, leading to service enhancements and improved customer retention. My commitment to service excellence and continuous professional growth drives me to expand my expertise into business development, applying structured approaches to market analysis and customer retention strategies.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Besecured Nigeria Limited
Apr 2024 - Present (1 year 7 months)
Currently managing customer interactions and resolving inquiries to enhance satisfaction. Improved customer satisfaction by 80% weekly and streamlined support processes through collaboration with internal teams.
Moja Solutions
Jan 2022 - Jun 2023 (1 year 5 months)
Grew social media presence and developed marketing strategies to improve customer reach. Managed inquiries and ensured a seamless service experience while handling order processing and promotional campaigns.
Federal University Oye - Ekiti
Jul 2021 - Oct 2021 (3 months)
Assisted in administrative tasks, managed schedules, and supported students and staff. Organized records for efficient retrieval and maintained smooth office operations.
Degrees, certifications, and relevant coursework
Bachelor of Science, Business Education
2018 - 2023
Grade: First Class
Studied Business Education with a focus on Marketing, achieving First Class honors. Developed skills in marketing strategies, customer relationship management, and business development.
Software and tools used professionally
You can contact Ajom and 90k+ other talented remote workers on Himalayas.
Message AjomChukwuma Aigbodion
Sales Support Specialist, Keza Africa
Queeneth Francis
Customer Experience, A4&T Power Solution
Latifat Afolabi
Sales Representative Trainee, Ha Shem Limited
Ebibloukemi Standwell
Customer Service Representative, ALX
Peter Fredrick
Team Lead, Student Success Manager, ExcelMind Cybersecurity Training Firm
Joy Nwachukwu
Virtual Assistant / Cust. Support, Blueminds International Academy
Precious Ogunronbi
Business Support Specialist, Eny Consulting
Deborah Alabi
Head Administrative and Customer Support, AITI
Bukola Akerele
Customer Support Specialist, Eversend Ltd
Emmanuel Onum
Customer Service Executive, Elegant Optimal Ltd.