Looking for a job

AJ Malanio

@ajmalanio

Message

Experienced IT professional specializing in systems administration and cloud management.

United States

Message

What I'm looking for

I am looking for a role that offers opportunities for leadership and innovation in IT.

With a robust background in IT management and systems administration, I have successfully led teams and projects that enhance operational efficiency and security. My experience spans various roles, including Tier 2 Systems Administrator at LISS Technologies, where I provided technical support in a midscale MSP environment, ensuring system reliability and efficiency.

Previously, I managed AWS server infrastructure at NextGen Healthcare, overseeing cloud environments to ensure high availability and performance. My proactive approach to troubleshooting and optimizing systems has consistently minimized downtime and improved customer experiences. I am passionate about leveraging technology to drive business success and am committed to continuous learning and professional development.

Experience

Work history, roles, and key accomplishments

Current

Tier 2 Systems Administrator

Current

LISS Technologies

Aug 2023 - Present (1 year 9 months)

Provided technical support to clients in a midscale MSP environment, ensuring system reliability and efficiency. Diagnosed and resolved hardware/software issues across various platforms, maintained knowledge base, and delivered comprehensive support for client networks.

Technical Support Reliability Windows VPN RDP Security Protocols Troubleshooting

IT Manager

Crystal Run Village Inc.

Jan 2019 - Aug 2023 (4 years 7 months)

Led an IT team, managing daily operations and resolving technical issues. Oversaw multiple IT projects, including a major network overhaul and technology infrastructure planning.

Team Leadership IT Operations Project Management Security Systems

MCS Systems Administrator

NextGen Healthcare

Aug 2022 - Aug 2023 (1 year)

Managed AWS server infrastructure, overseeing cloud environments for high availability and performance. Monitored server performance using SolarWinds and collaborated with teams to deploy solutions.

AWS Cloud Management Solarwinds Performance Monitoring Technical Support

IT Consultant

Self Employed

Aug 2021 - Aug 2022 (1 year)

Partnered with clients to analyze core business processes and implement technology solutions to improve operations. Managed client networks and provided strategic advice on technology implementation.

Business Analysis Network Management Client Management

Helpdesk Technician

Crystal Run Village Inc.

Oct 2017 - Jan 2019 (1 year 3 months)

Provided technical support for over 750 staff members, managing a high volume of tickets. Administered networks with Cisco Meraki and delivered end user software support.

Technical Support Ticketing Cisco Meraki Network Administration User Support Inventory Management