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@ajinkyasontakke
Experienced Learning & Development Manager with a focus on business growth.
IndiaI am a result-oriented professional with over 15 years of experience in Learning & Development, Sales, and Customer Experience Management. My career has been marked by a commitment to aligning L&D strategies with business objectives, ensuring that teams are equipped with the skills necessary to drive growth and profitability. At WEWORK, I developed and executed a robust L&D strategy that not only met the company's goals but also fostered a culture of continuous learning and improvement.
Previously, I held significant roles at SHIRAM PROPERTIES and BHIVE WORKSPACE, where I spearheaded training initiatives and managed community operations. My ability to oversee complex projects and manage cross-functional teams has been instrumental in achieving high NPS scores and enhancing customer satisfaction. I am passionate about creating inclusive environments that promote diversity and empower individuals to reach their full potential.
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Work history, roles, and key accomplishments
WEWORK
Mar 2023 - Present (2 years 8 months)
Develop and execute a robust Learning & Development strategy that aligns with the company’s business objectives and growth plans. Responsible for reviewing the monthly building budget.
WEWORK
Jan 2019 - Feb 2023 (4 years 1 month)
Served as a point of escalation and final decision maker on policies and procedures for members. In charge of managing the NPS score.
SHRIRAM PROPERTIES
May 2018 - Jan 2019 (8 months)
Spearheaded Learning & Development for Sales, CRM, and Pre-sales. Prepared training calendar and conducted site audits.
BHIVE WORKSPACE
Jan 2017 - May 2018 (1 year 4 months)
Oversaw the successful running of community across all customer locations, managing engagement and operations.
IIHM
May 2015 - Dec 2016 (1 year 7 months)
Managed campus placements and taught various subjects including Front Office and Revenue Management.
HOTEL ROYALTY
May 2009 - Dec 2014 (5 years 7 months)
Oversaw hotel operations, focusing on cost control, revenue management, and personnel management.
Degrees, certifications, and relevant coursework
LRBachelor of Business Administration (Hons), Hospitality Management
2009 - 2011
Specialisation in Entrepreneurship with a focus on Facility & Operations Management.
SSSwiss Higher Diploma, Hospitality Management
2008 - 2009
Completed Swiss Higher Diploma in Hospitality Management, focusing on Front Office and Revenue Management.
ULHospitality Management
Studied Study Skills for the University, enhancing academic performance.
Software and tools used professionally
IndiaYou can contact Ajinkya and 90k+ other talented remote workers on Himalayas.
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