ajay gaur
@ajaygaur
AWS Certified Solutions Architect with 15+ years of experience in Service Management
IndiaWhat I'm looking for
Ajay Gaur is a seasoned IT professional with a strong background in Service Management, possessing over 15 years of experience in delivering expertise in areas such as cloud/virtualization migration, implementation best practices, and project management. With a proven track record of driving development teams and engineering teams through agile methodologies, Ajay has a strong understanding of containerization technologies like Docker and Kubernetes.
As a versatile team player with excellent communication and problem-solving skills, Ajay has worked with various tools and technologies, including Python, Unix, Docker, Kubernetes, Terraform, and CloudFormation. With a strong focus on collaboration, Ajay has experience with tools like JIRA, Confluence, MS Project, and SharePoint.
Ajay's expertise extends to infrastructure and service monitoring using Prometheus and Grafana, as well as managing and operationalizing continuous delivery pipeline applications and tools. With a strong understanding of ITIL best practices, Ajay has delivered IT Services Management solutions that focus on people, process, technology, organization, and integration perspectives.
Experience
Work history, roles, and key accomplishments
Led cloud migration strategies and implemented best practices for virtualization. Automated deployments using CloudFormation and Terraform, and managed containerization with Kubernetes and Docker. Drove agile methodologies and continuous improvement in project execution.
Delivered ITSM solutions based on ITIL best practices, focusing on process integration and organizational change management. Developed actionable change management plans and established process guidelines.
IT Service Operation Analyst
Nomura
Nov 2011 - Sep 2014 (2 years 10 months)
Managed end-to-end IT services in accordance with SLAs, focusing on incident and change management. Conducted gap analysis and developed corrective action plans to enhance service delivery.
Sr. Process Executive
TCS
Jul 2010 - Nov 2011 (1 year 4 months)
Managed project schedules and performance, ensuring alignment with business objectives. Conducted gap analysis and improved existing processes for better service delivery.
Service Coordinator
Vas Data Services
Apr 2007 - Jun 2010 (3 years 2 months)
Led a team of associates in managing incident and problem management processes. Communicated with clients regarding service updates and ensured adherence to incident management policies.
Education
Degrees, certifications, and relevant coursework
ajay hasn't added their education
Don't worry, there are 600K+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Interested in hiring ajay?
You can contact ajay and 600K+ other talented remote workers on Himalayas.
Message ajayGet matched with your dream remote job
Sign up now and join over 1,000,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
