Aiswariya Vivek
@aiswariyavivek
Operations & Quality Analyst leveraging Python, OCR, and data-driven automation.
IndiaWhat I'm looking for
I am a detail-oriented Operations & Quality Analyst with 8+ years of experience in user research operations, data analysis, and large-scale catalog management. I specialize in process optimization and workflow automation, using Python, OCR, and AI/ML to streamline complex operations and improve accuracy and throughput.
I have led teams of analysts, coordinated directly with clients to translate requirements into operational tasks, and built automation and AI-driven QA systems that reduced manual effort and improved processing speed and data quality. My strengths include SLA management, data auditing, SOP documentation, and delivering measurable efficiency gains in high-volume, deadline-driven environments.
Experience
Work history, roles, and key accomplishments
Operations Analyst
PulseLabs
Feb 2025 - Present (1 year)
Led a team of 10–15 analysts overseeing end-to-end user research and QA operations, delivering 100% adherence to quality standards and reducing study turnaround time by 20% through workflow automation.
Video Quality Analyst
PulseLabs
Nov 2024 - Feb 2025 (3 months)
Evaluated thousands of video submissions for AV clarity and guideline compliance, identified systemic quality issues and authored SOPs to improve consistency across global reviewers.
AMManaged high-volume product catalog listings, resolving attribute and variation issues to improve search experience and consistently exceed productivity and accuracy targets.
Education
Degrees, certifications, and relevant coursework
KTKPR Institute of Engineering and Technology
Bachelor of Engineering, Computer Science & Engineering
2012 - 2016
Completed a Bachelor of Engineering in Computer Science & Engineering with focus on software and systems fundamentals from 2012 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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