Aisida AbidemiAA
Open to opportunities

Aisida Abidemi

@aisidaabidemi

Customer-focused professional with 8 years of experience in service delivery.

Italy

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a customer-focused professional with over 8 years of experience in delivering exceptional service and administrative support across various roles, including business management and executive coordination. My expertise lies in identifying customer needs, resolving issues efficiently, and building lasting relationships through proactive communication. I thrive in collaborative environments, where I can contribute to continuous improvement and high customer satisfaction levels.

In my current role as a Client Services & Executive Support Specialist at Lenitive Consulting, I provide personalized support to high-profile clients, managing their schedules and ensuring seamless service delivery. I have a proven track record of enhancing client satisfaction by proactively addressing their needs and collecting feedback to optimize their experiences. My previous roles have equipped me with the skills to document interactions, create resources for team understanding, and maintain clear communication between executives and customers.

Experience

Work history, roles, and key accomplishments

LC
Current

Client Services & Executive Support Specialist

Lenitive Consulting

Jan 2021 - Present (4 years 5 months)

Delivered personalized support to high-profile clients by managing daily schedules, coordinating engagements, and ensuring seamless service delivery. Proactively addressed client needs, resolving time-sensitive issues and enhancing satisfaction through open communication and timely follow-up.

BE

Customer Relations & Operations Coordinator

Bids Ville Enterprise

Oct 2014 - Dec 2020 (6 years 2 months)

Acted as the primary liaison between executives and internal/external customers, ensuring clear communication and timely resolution of issues. Delivered high-quality service by understanding customer priorities and coordinating responses across departments.

Education

Degrees, certifications, and relevant coursework

US

University of Lagos State

Bachelor of Science, Psychology

2006 -

Tech stack

Software and tools used professionally

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Aisida Abidemi - Client Services & Executive Support Specialist - Lenitive Consulting | Himalayas