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AINA OSAGIEDE

@ainaosagiede

Business and operations professional at E-novative Digitals, translating business needs into AI-assisted websites, apps, and workflows.

Nigeria

Message

What I'm looking for

I'm interested in AI evaluation, research, business and operations analysis, and generalist expert projects, as well as work in AI-assisted digital solutions, business development, sales and marketing, product workflows, and biology or microbiology.

At E-novative Digitals, I provide AI-assisted business solutions, including website and app development, digital workflow design, and eBook creation. I translate business needs into practical digital solutions by identifying user requirements and mapping functional workflows.

At Organicsbykunbi & HerbalNest Africa, I manage end-to-end operations, from procurement and inventory to product development and logistics. I also use customer and market research to inform product opportunities and pricing decisions.

I’ve developed and improved workflows across procurement, production, sales, CRM, and fulfilment, and translated operational needs into digital-system requirements. I manage customer acquisition and sales through WhatsApp, websites, social media, and online marketplaces.

Earlier, as a Customer Service Officer at Zenith Bank Plc, I handled customer enquiries and account-related requests within established banking procedures. My background also includes a B.Sc. in Microbiology and training in product management, which I undertook but did not complete.

Experience

Work history, roles, and key accomplishments

Current

Business Owner / Entrepreneur

Current

Organicsbykunbi & HerbalNest Africa

Sep 2011 - Present (15 years 1 month)

Managed end-to-end operations including procurement, suppliers, inventory, pricing, product development, sales, marketing, and logistics. Conducted customer and market research to inform business decisions and developed workflows for inventory, procurement, production, sales, CRM, invoicing, logistics, and expenses.

Procurement Supplier Management Inventory Management Pricing Product Development Sales Marketing Logistics Customer Research Market Research Workflow Development CRM Invoicing WhatsApp Social Media Online Marketplaces

Customer Service Officer

Zenith Bank Plc

Apr 2008 - Aug 2011 (3 years 4 months)

Provided professional customer service and handled customer enquiries and account-related requests. Resolved customer issues within established banking procedures and service standards.

Customer Service Communication Skills Problem Solving Banking Procedures Regulatory Compliance

Business Solutions / Digital Entrepreneur

E-novative Digitals

Provided AI-assisted business solutions including website and app development, digital workflow design, and eBook creation. Translated business needs into practical digital solutions by identifying user requirements and mapping processes.

AI Tools Web Development App Development Digital Workflow Design EBook Creation Requirements Gathering Process Mapping