Aiko tesoro - Junior Administrative Assistant - TOA Global | Himalayas
Aiko tesoroAT
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Aiko tesoro

@aikotesoro

Organized Junior Administrative Assistant with a focus on efficiency.

Philippines
Message

What I'm looking for

I am looking for a role that values efficiency and offers growth opportunities.

I am an organized and results-driven Junior Administrative Assistant with over three years of experience in supporting office operations, scheduling, and document management in fast-paced environments. My commitment to optimizing processes has led to significant improvements in efficiency, including a 25% reduction in document retrieval time and a 15% decrease in invoicing errors.

In my current role at TOA Global, I coordinate client appointments and streamline team schedules, ensuring that our operations run smoothly. My previous experience at Tata Consultancy and Casa De Moda has equipped me with strong customer service skills and the ability to manage communications effectively. I am dedicated to enhancing organizational effectiveness through clear communication and continuous growth.

Experience

Work history, roles, and key accomplishments

TC

Process Associate

TATA Consultancy

Sep 2020 - Dec 2021 (1 year 3 months)

Assisted customers with billing inquiries, resolving complaints and queries promptly, ensuring customer satisfaction and retention. Processed payments, handled client follow-ups, and maintained accurate records of transactions.

CL

Administrative Assistant

Casa De Moda Clothing Line

Aug 2018 - Mar 2019 (7 months)

Provided high-level administrative support, including managing schedules, appointments, and arrangements for executives. Developed and maintained filing systems, enhancing document retrieval speed and accuracy for team members.

Education

Degrees, certifications, and relevant coursework

Angeles University Foundation logoAF

Angeles University Foundation

Bachelor of Arts, Communication

2009 - 2013

Studied communication principles and practices. Gained knowledge in various aspects of media and organizational communication.

Tech stack

Software and tools used professionally

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