Aiko tesoro
@aikotesoro
Organized Junior Administrative Assistant with a focus on efficiency.
What I'm looking for
I am an organized and results-driven Junior Administrative Assistant with over three years of experience in supporting office operations, scheduling, and document management in fast-paced environments. My commitment to optimizing processes has led to significant improvements in efficiency, including a 25% reduction in document retrieval time and a 15% decrease in invoicing errors.
In my current role at TOA Global, I coordinate client appointments and streamline team schedules, ensuring that our operations run smoothly. My previous experience at Tata Consultancy and Casa De Moda has equipped me with strong customer service skills and the ability to manage communications effectively. I am dedicated to enhancing organizational effectiveness through clear communication and continuous growth.
Experience
Work history, roles, and key accomplishments
Junior Administrative Assistant
TOA Global
Jan 2022 - Present (3 years 6 months)
Coordinated client appointments monthly and optimized team schedules. Streamlined document filing systems, improving document retrieval time by 25% and ensuring compliance with company policies.
Process Associate
TATA Consultancy
Sep 2020 - Dec 2021 (1 year 3 months)
Assisted customers with billing inquiries, resolving complaints and queries promptly, ensuring customer satisfaction and retention. Processed payments, handled client follow-ups, and maintained accurate records of transactions.
Administrative Assistant
Casa De Moda Clothing Line
Aug 2018 - Mar 2019 (7 months)
Provided high-level administrative support, including managing schedules, appointments, and arrangements for executives. Developed and maintained filing systems, enhancing document retrieval speed and accuracy for team members.
Education
Degrees, certifications, and relevant coursework
Angeles University Foundation
Bachelor of Arts, Communication
2009 - 2013
Studied communication principles and practices. Gained knowledge in various aspects of media and organizational communication.
Availability
Location
Authorized to work in
Job categories
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