At Micro-Tech Endoscopy, I serve as a central point of communication across Sales, Warehouse, Quality, Finance, and Customer Service. I support customers and sales with quotes, product details, and demo and evaluation shipments.
I manage order entry, account setup, invoicing, and payments, and use Excel to generate sales reports and metrics for management decisions.
At IQor, I handled Verizon inbound customer service calls, addressed billing inquiries, and processed account updates and service adjustments in line with company policies.
As Store Manager at Sally Beauty Supply, I directed daily store operations, including hiring and coaching, and oversaw merchandising and inventory. I also monitored KPIs and implemented process improvements to support profitability and team productivity.
