Ahmed Hassan

I am a dedicated and empathetic Customer Support Specialist with over a year of experience in resolving customer issues efficiently and professionally. My strong communication skills enable me to handle high-volume inquiries while maintaining a focus on customer satisfaction. I am passionate about improving user experience and building lasting customer relationships.

In my role as a Customer Service Agent at Teleperformance, I responded to customer inquiries through various channels, including phone, email, and chat. I effectively resolved issues and documented interactions, ensuring that all open tickets were followed up on. My ability to collaborate with internal teams allowed me to tackle complex problems, further enhancing the customer experience.

In addition to my customer service expertise, I hold a Bachelor of Dental Medicine and have experience as a General Dentist at Galleria Dental Center. I provided comprehensive dental care while assisting senior dentists with advanced procedures, always prioritizing patient satisfaction through compassionate communication.