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Ahmed Dewidar

@ahmeddewidar

Experienced Russian–English tour guide and customer support specialist.

Egypt
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What I'm looking for

I seek a stable role in a reputable organization to apply my Russian/English guiding and customer-support skills, grow professionally, and take on responsibilities that expand my expertise.

I am an experienced Russian and English-speaking tour guide and customer support professional with a strong background in tourism and client-facing roles.

I spent the bulk of my career guiding international guests with established tour operators and later transitioned to Russian-language customer support and translation roles within global contact centers.

I bring excellent communication and translation skills, advanced MS Office proficiency (Word, Excel, PowerPoint), strong teamwork, active listening, and the ability to work reliably under pressure.

I seek a stable, professional environment where I can apply and expand my language, guiding and support skills, contribute to guest satisfaction, and continue learning to advance my career.

Experience

Work history, roles, and key accomplishments

EC

English Tour Guide

Emo Tours Company

Jan 2015 - Jan 2016 (1 year)

Served as an English-speaking tour guide in Cairo for Emo Tours Company, conducting city and cultural tours and managing logistics for groups.

Education

Degrees, certifications, and relevant coursework

Ain Shams University, Faculty of Al-Alsun logoAA

Ain Shams University, Faculty of Al-Alsun

Bachelor of Arts, Russian Language

Grade: Very Good

Bachelor's degree in Russian Language from the Faculty of Al-Alsun, Ain Shams University, graduated in 2013 with a Very Good classification.

Tech stack

Software and tools used professionally

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Ahmed Dewidar - Russian Translator & Customer Support - Majorel | Himalayas