ahmad mohammad
@ahmadmohammad
IT Officer and Cybersecurity Governance specialist securing critical infrastructure with strong SIEM and risk-management expertise.
What I'm looking for
I am an IT Officer and Cybersecurity Governance specialist with over nine years securing critical telecommunications and enterprise infrastructure. I implement national frameworks, lead audit readiness efforts, and manage governance for SCADA, EPMS and other mission-critical systems.
At KEPCO-KPS I implemented NCSC Jordan directives across seven critical systems, documented 50+ compliance controls, and reduced organizational security risk by 30% while operating Splunk SIEM monitoring and coordinating incident response.
Previously at ORANGE I resolved complex DWDM and 5G transmission incidents, reduced network downtime by 40%, and delivered technical training that improved operational reliability. I also provided technical support with a 95% first-visit resolution rate and maintained enterprise data integrity.
I am completing a BSc in Cyber Security & Networking, hold CEH and other cybersecurity certifications, and build tooling such as a Python-based centralized monitoring dashboard to automate reporting and improve documentation quality.
Experience
Work history, roles, and key accomplishments
IT Officer & Cybersecurity Governance
KEPCO-KPS
Nov 2024 - Present (1 year 7 months)
Implemented NCSC Jordan directives across 7 critical systems (SCADA, EPMS), achieving 100% compliance and reducing organizational security risk by 30% while managing Splunk SIEM and coordinating incident response.
Transmission Network Operations Engineer
Orange Telecom Group
Jan 2022 - Nov 2024 (2 years 10 months)
Resolved 200+ complex transmission incidents on DWDM and 5G infrastructure, reducing network downtime by 40% and improving service reliability by 25% through preventive controls and cross-functional coordination.
Technical Support Specialist
Orange Telecom Group
Aug 2015 - Jan 2022 (6 years 5 months)
Delivered technical support to 500+ customers achieving a 95% first-visit resolution rate and maintained enterprise data integrity by implementing quality control processes that cut operational errors by 95%.
Education
Degrees, certifications, and relevant coursework
Arab Open University
Bachelor of Science, Cyber Security & Networking
Currently completing a Bachelor of Science in Cyber Security & Networking, expected to graduate in 2026 (final semester).
Al-Quds College
Diploma, Telecommunication & Networking
Completed a Diploma in Telecommunication & Networking, graduating in 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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