Ahmad Gamel
@ahmadgamel
I deliver empathetic multilingual medical interpretation and customer support.
EgyptWhat I'm looking for
I've provided real-time medical interpretation for U.S. healthcare providers through TransPerfect, Propio, and Voyce Global Solutions since 2020, helping patients and providers communicate accurately across audio and video calls.
Previously, I interpreted medical, legal, and customer service calls with Language Line Solutions and Teleperformance. I also supported Vodafone UK customers with billing and technical issues in a fast-paced call center environment.
My background includes teaching English, SAT preparation, IELTS preparation, and conversation skills for diverse learners. I bring fluent English, native Arabic, basic Spanish, cultural competence, and a customer-focused approach to global remote teams.
Experience
Work history, roles, and key accomplishments
Medical Interpreter
TransPerfect / Propio / Voyce Global Solutions
Jan 2020 - Present (6 years 8 months)
Provide real-time medical interpretation (audio and video) for U.S. healthcare providers. Facilitate accurate communication between patients and providers across various medical scenarios.
Video Interpreter
Language Line Solutions / Teleperformance
Jun 2019 - Jan 2020 (7 months)
Delivered accurate interpretation across medical, legal, and customer service calls.
English Instructor
Tyro Online Teaching Platform
Apr 2019 - Jun 2019 (2 months)
Taught General English, SAT, IELTS preparation, and conversation skills to a diverse student base. Customized learning plans to different age groups and proficiency levels.
SAT English Teacher
Brilliance International School
Dec 2016 - Mar 2019 (2 years 3 months)
Instructed grades 9 and 10 with up to 4 classes daily. Designed SAT-aligned English curriculum and supported student development.
English Teacher - 2nd and 3rd Preparatory
Al Hossam Language School
Aug 2016 - Nov 2016 (3 months)
Taught English to preparatory-level students with 4 daily class sessions. Fostered student engagement and built strong foundational language skills.
Customer Service Representative
Vodafone UK
Aug 2011 - Nov 2014 (3 years 3 months)
Assisted customers with billing and technical issues. Delivered high-quality service in a fast-paced call center environment.
Education
Degrees, certifications, and relevant coursework
Ain Shams University
Bachelor's Degree, English Literature
2012 - 2016
Bachelor's Degree in English Literature from Ain Shams University, completed in 2016.
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
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