Ahana Sarkar
@ahanasarkar2
I build and scale enterprise conversational AI products and evaluation systems.
What I'm looking for
At JPMorgan Chase, I lead delivery for enterprise conversational AI serving 50M+ customers, including a 0→1 migration from legacy NLU to LLM, SLM, and agentic AI architecture. I design hybrid AI decisioning and multi-agent workflows for Chase Digital Assistant, Chase Travel Bot, and Universal Entry Point.
I've built LLM-as-a-Judge evaluation pipelines with human-in-the-loop blind testing, inter-annotator agreement validation, and recall analysis. I use production conversations, guardrails, SQL, A/B testing, and phased rollouts to maintain 90% intent F1 accuracy and prioritize roadmap decisions.
Previously, I delivered conversational AI solutions at Deloitte, Amelia, and Skit.ai, spanning customer journeys, intent recognition, multilingual models, voice interfaces, NLU, ASR, and TTS. I enjoy creating clear operating rhythms that keep product, engineering, legal, compliance, and model risk teams aligned.
Experience
Work history, roles, and key accomplishments
Product Associate - AI and Conversational Products
Jan 2025 - Present (1 year 8 months)
Led the 0→1 migration of enterprise conversational AI from legacy NLU to an LLM → SLM → Agentic AI architecture, coordinating release readiness and quality gates for customer-facing experiences used by 50M+ customers. Built an LLM-as-a-Judge evaluation pipeline with Human-in-the-Loop blind testing and maintained 90% intent F1 accuracy.
Education
Degrees, certifications, and relevant coursework
Kellogg Executive Education
Post Graduate Certificate, Product Management
2026 -
Pursuing a Post Graduate Certificate in Product Management from Kellogg Executive Education, with an expected completion in March 2027.
Christ University
Bachelor's, Hospitality Management
2017 - 2021
Grade: 9/10 CGPA
Earned a Bachelor's in Hospitality Management from Christ University, Bangalore, with a CGPA of 9/10.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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