Looking for a job

Richa Chandra

@richachandra

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I build AI-enabled financial products that reduce risk, accelerate operations, and deliver measurable business value.

India

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What I'm looking for

I'm seeking a Product Manager role where I can apply AI product enablement and cross-functional leadership to deliver high-quality products that exceed customer expectations.

I've led product delivery at Morgan Stanley and JPMorgan Chase, shipping regulatory reporting, credit-card onboarding, and AI incident-triage products. My work has saved $1.2M annually, cut MTTR by 35%, and eliminated hundreds of hours of manual work each quarter.

I'm currently building practical generative-AI products for regulated financial-services workflows, including compliance-guardrailed research copilots and human-reviewed incident triage. I bring roadmap ownership, cross-functional leadership, data-driven prioritisation, and hands-on prototyping to products where trust, risk, and customer outcomes matter.

Experience

Work history, roles, and key accomplishments

Current

Independent Product Work

Current

Self-Employed

Jun 2026 - Present (3 months)

Building AI-driven products for financial services workflows, focusing on deploying generative AI within regulated environments. Developed an L1 triage agent and Advisor Assist with compliance guardrails.

AI Generative AI Financial Services Incident Triage Compliance AI Assisted Research

Product Lead

Morgan Stanley

Jun 2021 - May 2026 (4 years 11 months)

Managed development of innovative software products, saving $1.2M annually through build-vs-buy evaluation and launching an AI triage agent that reduced MTTR by 35%.

Product Management AI Microsoft Copilot Data Control Enrichment Workflows Rapid Prototyping Balsamiq OKRs Stakeholder Management

Product Owner

JPMorgan Chase

Dec 2016 - Jun 2021 (4 years 6 months)

Owned credit card onboarding product roadmap, automating workflows and reducing time-to-market by 25%. Ran quarterly prioritisation across 4 product lines and introduced Agile best practices.

Product Management Product Roadmap Agile BDD Cucumber Gherkin KPI Dashboards Prioritization Payments

Application Developer

JPMorgan Chase

Sep 2013 - Jun 2014 (9 months)

Automated reporting workflows, reducing manual processing time by 40%. Directed UI/UX redesign using Figma prototypes and shipped 15 feature enhancements.

Automation Reporting UI UX Figma Feature Development Performance Improvement

Software Analyst

IGATE

Dec 2010 - Feb 2013 (2 years 2 months)

Managed a cross-functional team of 9 developers and QA engineers, delivering 3 major product releases on time. Facilitated agile ceremonies and built a defect tracking system.

Agile Scrum Cross Functional Team Management Defect Tracking Sprint Planning

System Analyst

JPMorgan Chase

Aug 2008 - Nov 2010 (2 years 3 months)

Led process automation via CyberArk, automating 75% of manual workflows. Designed SQL-based dashboards and resolved production incidents as IT-business liaison.

CyberArk SQL Dashboarding Process Automation Incident Management