Open to opportunities

Ahad Mohammed

@ahadmohammed

Message

Aspiring real estate professional with strong customer service skills.

United Kingdom

Message

What I'm looking for

I am looking for opportunities in a supportive environment where I can grow and contribute to a team.

I am a motivated individual aspiring to enter the real estate industry, having achieved top marks in my GCSEs. My background in customer service has equipped me with essential skills in empathy, communication, and organization, which I am eager to further develop in a new role.

Currently, I work as a receptionist at a surgery, where I assist patients with scheduling appointments and managing records. My experience has honed my ability to communicate effectively with both patients and medical staff, ensuring a smooth flow of information. Additionally, my previous roles as a delivery driver assistant and crew member at McDonald's have strengthened my customer service skills and my ability to work collaboratively in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Receptionist

Current

Surgery

Jun 2024 - Present (1 year 1 month)

Helped patients book and schedule appointments and request prescriptions. Managed patient records and handled inquiries face-to-face and over the phone.

Customer Service Appointment Management Problem Solving

Delivery Driver Assistant

Food Restaurant

Oct 2022 - May 2024 (1 year 7 months)

Provided excellent customer service by being courteous, professional, and responsive to customer inquiries. Handled customer concerns effectively and reported feedback to management.

Customer Service Communication Problem Solving Team Collaboration

Crew Member

McDonald's

Aug 2022 - Oct 2022 (2 months)

Delivered outstanding customer service and maintained the smooth operation of the fast-food restaurant. Accurately took customer orders and prepared food while adhering to safety standards.

Customer Service Order Taking Food Preparation Teamwork

Education

Degrees, certifications, and relevant coursework

Customer Service Apprenticeship Program

Apprenticeship, Customer Service

Currently undertaking a Level 2 Customer Service Apprenticeship to develop essential skills in customer interaction and service delivery. This program focuses on practical application and professional development within a customer-facing role.

North Oxfordshire Academy

GCSEs, General Studies

Completed GCSEs at North Oxfordshire Academy, achieving grades 5 and above in core subjects including Mathematics and English. Also studied Youth Work, Business, Engineering, and Core Maths, gaining a broad educational foundation.