Open to opportunities

Agustin Queirolo

@agustinqueirolo

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Administrative Analyst transforming data into faster reports and smoother client support.

Argentina

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What I'm looking for

I’m looking for a role where I can automate reporting, keep administrative data accurate, and drive efficient ticket and invoicing workflows—staying client-oriented while continuously improving processes and solving problems proactively.

I’m an Administrative Analyst with over six years of experience combining user support and data management, with a strong focus on process optimization and efficient information handling. I’m currently working at VENG while pursuing advanced Business Administration studies.

In the Argentine Army (School of Informatics), I automated enrollment and academic performance reporting with Power BI, cutting manual report creation time by 40%. I also resolved more than 30 technical support requests monthly while maintaining 95% SLA compliance, and I improved scheduling and file organization using office tools.

Since 2022, at the Argentine Army (Faculty of Engineering), I’ve managed over 1,000 user accounts, improving validation processes and increasing data quality by 15%. I’ve trained staff in Microsoft Office and email managers to accelerate internal query resolution by 30%, supervised incident ticket flow to reduce waiting times and escalations, and supported IT administrative operations with budgets, quotes, accounting reconciliation, and database updates.

Experience

Work history, roles, and key accomplishments

Current

Administrative Analyst

Current

VENG

Oct 2025 - Present (8 months)

Leads the invoicing cycle and collections control, ensuring regularization of outstanding payments and integrity of accounting records. Prepares technical quotes/budgets, manages client inquiries, maintains operational databases for accurate audits, and coordinates invoicing for technology services and products to match contractual delivery plans.

Invoicing Accounts Receivable client support Database Administration Audit Readiness

Administrative Analyst

Argentine Army (Faculty of Engineering)

Mar 2022 - Oct 2025 (3 years 7 months)

Managed 1,000+ user accounts and improved data quality by 15% through validation process enhancements. Trained staff on Microsoft Office and email tools, reducing resolution time for internal queries by 30%, while prioritizing incident tickets and monitoring IT budgets/quotes for compliance.

User Administration Data Validation Microsoft Office IT Compliance Service Management

Administrative Analyst

Argentine Army (School of Informatics)

Mar 2019 - Mar 2022 (3 years)

Automated enrollment and academic performance reporting with Power BI, reducing manual report creation time by 40%. Resolved 30+ monthly technical support requests while maintaining 95% SLA compliance and improved agenda/file organization to increase operational efficiency.

Power BI Microsoft Excel Report Automation Ticketing Systems Incident Management SLA Data Management Accounts Payable Support

Education

Degrees, certifications, and relevant coursework

Universidad Tecnológica Nacional (UTN)

Technician in Administration, Administration

2024 - 2026

Studying Accounting and Finance (investment and cost analysis), Marketing and Commercialization, Human Resources Management, and Business Strategy, applying administration concepts to business project planning and execution.

Universidad Tecnológica Nacional (UTN)

SAP and TANGO Systems, ERP Systems

2024 - 2025

Completed theoretical-practical training in SAP and TANGO systems, including ERP modules and workflows, to prepare for implementing business management solutions across sectors.

Educación IT

Advanced Microsoft Office Suite, Microsoft Office

2022 - 2023

Completed an advanced Microsoft Office training covering Excel, PowerPoint, and Power BI, including data modeling and interactive report visualization for strategic decision-making.