Agnese Suriano

I am a Business Analyst with three years' experience working in international contexts, focused on process optimization and delivering high-quality software solutions that improve operational efficiency.

I specialize in applying Agile and Waterfall methodologies, drafting functional and technical specifications including user stories, and coordinating development teams to meet timelines and objectives.

I have experience analyzing industry regulations (notably waste management) and translating them into clear functional requirements, managing application support tickets, and executing functional and UAT testing collaboratively with customers.

I work effectively both remotely and on-site, supporting multicultural teams, preparing user manuals and documentation, and maintaining strong determination, proactivity, and remote-work management skills.