Aftab Khan
@aftabkhan7
Client Success Specialist at eHealth Technologies who coordinated client onboarding, user setup, and Salesforce reporting.
IndiaWhat I'm looking for
At eHealth Technologies, I provided client-success support for healthcare technology processes, coordinating account configurations, user setup, and department onboarding. I also prioritized support tickets and formatted Salesforce reports for CEO presentations and operations reporting.
Across insurance operations at Allstate Solutions Pvt. Ltd. and WNS Global Services, I supported subrogation and claims work, account maintenance, settlements, billing, and customer issue resolution. I also co-founded Indus Era Globe Pvt. Ltd., developing sales outreach plans and coordinating customized product delivery for its school attendance and transport management solutions.
Experience
Work history, roles, and key accomplishments
Client Success Specialist
eHealth Technologies
Aug 2023 - Mar 2026 (2 years 7 months)
Provided client-success support for healthcare technology processes, managing account configurations, user setup, and onboarding. Created and tracked support tickets, extracted Salesforce reports, and identified upsell opportunities.
Senior Associate – Operations
Allstate Solutions Pvt. Ltd.
Jun 2021 - Jul 2023 (2 years 1 month)
Managed 30-40 accounts daily within Property and Medical Subrogation operations, handling liability issues and dispute resolution. Maintained client account information and supported agreed settlements.
Supported end-to-end lifecycle of medical and property-damage claims for Australian insurance clients. Handled sales support, order management, billing, invoicing, and credit management.
Co-Founder – Sales and Marketing Operations
Indus Era Globe Pvt. Ltd.
May 2019 - Nov 2019 (6 months)
Co-founded a startup offering school attendance and transport management solutions. Developed marketing and sales outreach plans, contacted schools, and created digital promotional content.
Executive – Business Operations
New Ajanta Enterprises
Jan 2014 - Nov 2015 (1 year 10 months)
Supported B2B industrial product sales by understanding end-user requirements and coordinating orders, negotiations, and finalization. Handled order execution, billing, and marketing awareness.
Content Management, Digital Marketing and Design
Freelance Projects
Created digital and print marketing content for various clients, including logo design, graphic design, content writing, and promotional videos.
Education
Degrees, certifications, and relevant coursework
Dr. Babasaheb Ambedkar Marathwada University
Master of Business Administration, International Business
Grade: 65.50%
Completed an MBA in International Business with a grade of 65.50%.
Maulana Azad College
Bachelor of Business Administration, Business Administration
Grade: 60.01%
Completed a Bachelor of Business Administration with a grade of 60.01%.
Maulana Azad College of Science
Higher Secondary Certificate, Science
Completed Higher Secondary Certificate (HSC).
Burhani National Urdu High School
Secondary School Certificate, General
Completed Secondary School Certificate (SSC).
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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