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Afolashade Habibat Thomas

@afolashadehabibattho

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Executive Director skilled in cross-border corporate services, compliance, and operational leadership.

Nigeria

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What I'm looking for

I seek a senior operations or corporate services role where I can lead cross-border teams, improve compliance and financial controls, and drive measurable service and client-retention outcomes.

I am an Executive Director with progressive experience leading corporate services and business formation across Nigeria and the UAE, focused on driving growth and operational efficiency. I have led cross-border teams and collaborated with senior stakeholders to deliver high-quality client outcomes.

My achievements include improving service delivery efficiency by 30%, strengthening financial accountability for inflows/outflows exceeding $2M annually, and boosting client retention through high-level client engagements. I have a strong track record in compliance advisory, regulatory monitoring, and reducing client risk.

I bring hands-on experience in team development, documentation and records management, and process optimization, consistently cutting approval timelines and improving reporting accuracy to support international clients' success.

Experience

Work history, roles, and key accomplishments

Executive Director

Oak & Acorns Corporate Services

Jan 2022 - Jan 2025 (3 years)

Led cross-border operations across UAE and Nigeria, managing 15+ staff and improving service delivery efficiency by 30% while overseeing financial flows exceeding $2M annually and reducing client compliance risks by 20%.

Corporate Services Compliance Advisory Financial Management Client Relationship Management Team Leadership Process Improvement

Operations Manager

Oak & Acorns Corporate Services

Jan 2020 - Jan 2022 (2 years)

Directed day-to-day operations for Nigerian and UAE branches, optimizing workflows to reduce service turnaround time by 25% and achieving 98% accuracy in regulatory filings. Implemented financial controls that cut client account discrepancies by 30%.

Operations Management Compliance Documentation Financial Reporting Internal Audit Staff Training Workflow Optimization Performance Management

Sales & Customer Relations Officer

XCOS Gifts and Advertising

Jan 2019 - Jan 2020 (1 year)

Delivered frontline service to 200+ monthly customers, improving retention and satisfaction by 20% and driving a 15% monthly revenue uplift through upselling and new product introductions.

Customer Service Sales Upselling Customer Retention Communication

Administrative Assistant

Transmission Company of Nigeria

Jan 2019 - Jan 2020 (1 year)

Managed filing of 500+ documents and supported recruitment and training logistics, improving departmental efficiency by 20% and ensuring accurate records and compliance with policies.

Document Management Recruitment support Administrative Coordination Reporting Compliance Scheduling