Hugo LM
@hugix4
Senior Technical Program Manager bridging engineering and leadership to deliver enterprise-scale programs.
MexicoWhat I'm looking for
I’m a results-driven Senior Technical Program Manager with 16 years of experience delivering complex, high-impact programs across enterprise SaaS, fintech, healthcare, and automotive. I lead with clarity, measurable outcomes, and strong stakeholder alignment to ship on time and at scale.
I’ve consistently managed cross-functional teams of 60+ across parallel workstreams, aligning engineering, product, and business leaders. My frontend background (Vue.js, Angular, JavaScript) helps me bridge technical delivery and executive decision-making with credibility.
In my current role at LexisNexis (Cognizant), I lead concurrent program delivery for a blended team of ~32 across multiple parallel workstreams for an enterprise SaaS platform. I coordinate cross-organizational alignment that reduced cross-team blockers by 40%, manage risks and dependencies for delivery predictability, and implement Agile ceremonies and Azure DevOps workflows to improve velocity and visibility.
Previously, at Ford, I coordinated 8 cross-functional testing teams (~64 professionals) to validate production releases across automotive software platforms, while automating Jira tracking and improving operational efficiency by 30%. Earlier, at Humana, I led an end-to-end Vue.js migration in a HIPAA-regulated environment serving 1M+ users—driving 40% performance improvement—while building A/B testing experimentation and restoring service within 4 hours during a critical integration failure.
Experience
Work history, roles, and key accomplishments
Senior Technical Program Manager
LexisNexis (Cognizant)
Jul 2025 - Present (10 months)
Led concurrent program delivery for ~32 engineers across multiple workstreams for LexisNexis’s enterprise SaaS platform; reduced cross-team blockers by 40%. Improved delivery predictability by managing risks/dependencies and implementing Agile ceremonies with Azure DevOps to boost sprint velocity and leadership visibility.
Coordinated 8 cross-functional testing teams (~64 professionals) to validate automotive production releases across platforms, ensuring on-time delivery. Automated Jira reporting and centralized release visibility in Miro dashboards, improving operational efficiency by 30% and mitigating multi-million-dollar vendor risks with executive risk registers.
Led end-to-end migration of Vue.js Provider Finder and Go365 apps for 1M+ users in a HIPAA-regulated environment, achieving 40% performance improvement and reducing technical debt. Built an A/B testing framework and coordinated a critical integration failure using feature-flag mitigation to restore service within 4 hours, while facilitating Agile ceremonies across distributed teams in 4 countries.
Led development of a banking webview for an automatic savings feature, collaborating with product and UX teams to deliver in an Agile framework. Integrated REST APIs and improved core interface performance to increase customer engagement by 35% while maintaining security and regulatory compliance through thorough testing.
Project Manager
BG Solutions
Apr 2016 - Apr 2017 (1 year)
Managed end-to-end delivery of BG Connect for 500+ corporate clients, overseeing new feature development and ongoing maintenance while delivering within scope and budget. Led a full infrastructure migration from hosted to self-hosted, improving security posture and reducing operational costs by 20%.
Technical Program Manager
UNAM
Sep 2011 - Apr 2016 (4 years 7 months)
Owned delivery of an online exam platform supporting 60,000 concurrent users with zero critical failures, coordinating development, design, QA, architecture, and load balancing. Aligned academic departments and IT/infrastructure stakeholders to deliver at a cost savings of over MXN $300,000 versus third-party alternatives.
Education
Degrees, certifications, and relevant coursework
Universidad Nacional Autónoma de México (UNAM)
Bachelor of Science in Computer Engineering, Computer Engineering
Earned a B.S. in Computer Engineering from Universidad Nacional Autónoma de México (UNAM).
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Salary expectations
Job categories
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