Adrian Aponte
@adrianaponte
Bilingual professional with military and healthcare experience, skilled in customer service, communication, and teamwork, eager to contribute.
What I'm looking for
I am a bilingual professional fluent in English and Spanish with a strong background in customer service, healthcare support, and military operations. I served over three years in the U.S. Army as a Motor Vehicle Operator, where I developed leadership, problem-solving, and teamwork skills under demanding conditions. After my service, I transitioned into healthcare, gaining experience as a medical assistant and front desk representative in a podiatry clinic. I am passionate about helping others, delivering excellent service, and continuously learning. My goal is to bring dedication, adaptability, and professionalism to every role I take on.
Experience
Work history, roles, and key accomplishments
Medical Assistant
Modern Foot & Ankle
May 2025 - Aug 2025 (3 months)
Managed patient flow, documented histories and vitals, supported minor procedures, and administered basic first aid to reduce wait times and support clinical decision-making.
Consistently exceeded sales targets by performing needs assessments and delivering personalized insurance solutions; onboarded and mentored new hires to boost team productivity and customer retention.
Security Concierge
Chumash Casino Resort
May 2024 - Jul 2024 (2 months)
Maintained a safe, welcoming environment by managing access control, coordinating with security teams, and implementing crowd management techniques to reduce incidents and enhance guest satisfaction.
Motor Vehicle Operator
United States Army
May 2021 - Apr 2024 (2 years 11 months)
Served as a Motor Vehicle Operator demonstrating leadership and adaptability; maintained equipment, followed security protocols, and completed 3 years of honorable service with multiple awards.
Warehouse Associate
Saddle Creek
Apr 2020 - Apr 2020 (0 months)
Operated forklifts and heavy machinery to move and organize materials while ensuring safety compliance and optimizing warehouse layout to improve space utilization.
Executed receiving, stocking, and product rotation duties to maintain inventory accuracy and streamline loading procedures, improving turnaround times in a high-volume environment.
Customer Service / Ramp Agent
GMD Airline Services
Aug 2018 - Aug 2019 (1 year)
Managed baggage handling and ground support operations while enforcing security protocols and resolving passenger concerns to minimize delays and enhance service delivery.
Managed high-volume scheduling and coordination for rental fleet, trained new team members, and improved operational efficiency and customer satisfaction through KPI monitoring and process improvements.
Retail Associate
Econo Supermarkets
Jan 2018 - Aug 2018 (7 months)
Improved customer experience through efficient POS transactions, inventory management, and team collaboration to maintain product availability and store operations.
Education
Degrees, certifications, and relevant coursework
Colegio Cervantes
High School Diploma, General Studies
2016 - 2019
Activities and societies: Participated in extracurricular activities, group projects, and presentations.
Completed a High School Diploma at Colegio Cervantes with active participation in extracurricular activities and collaborative projects that improved communication and interpersonal abilities.
Availability
Location
Authorized to work in
Job categories
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