Aditya Jain
@adityajain7
Cloud & Infrastructure Engineer delivering SLA-driven uptime and RCA in 24×7 production.
IndiaWhat I'm looking for
I’m a results-driven Cloud & Infrastructure Engineer with hands-on experience in a 24×7 production environment, managing 150+ enterprise servers at Cognizant (Vodafone Ziggo SmartOps). I deliver L1.5/L2 infrastructure support, collaborating across Unix, Networking, Database, and Storage teams to maintain 99.9% uptime.
I routinely monitor and resolve 1,000+ monthly alerts using Zabbix, Icinga, Helix, and Microsoft System Center Operations Manager, and I optimize Informatica and Qlik Sense workflows to improve MTTR. I also author runbooks/post-mortems and run SLA-driven Root Cause Analysis and escalation using ITSM practices.
Experience
Work history, roles, and key accomplishments
Infrastructure & Cloud Analyst
Cognizant Technology Solutions
Sep 2025 - Present (9 months)
Provided L1.5/L2 infrastructure support for 150+ enterprise servers in a 24×7 high-availability environment for VodafoneZiggo, managing 20–30 SLA-driven incidents per shift and collaborating cross-functionally to maintain 99.9% uptime. Monitored and resolved 1,000+ monthly alerts using Zabbix, Icinga, Helix, and Microsoft SCOM, improved MTTR through documented RCA and escalation runbooks, and opti
Full Stack Developer Intern
Central Electronics Engineering Research Institute
Jul 2024 - Sep 2024 (2 months)
Developed and deployed two full-stack web applications for CSIR-CEERI—a recruitment management system and a canteen platform—using PHP, HTML/CSS, JavaScript, and SQL, supporting 200+ daily orders. Built and maintained the systems within a secure LAN to ensure reliable performance and data integrity for internal users.
Education
Degrees, certifications, and relevant coursework
Manipal University Jaipur
Master of Computer Applications, Computer Applications
2025 -
Grade: CGPA: 8 (Sem 1)
Pursuing a Master of Computer Applications (MCA) at Manipal University Jaipur (online). Current reported CGPA is 8 (Sem 1).
Maharaja Surajmal Institute
Bachelor of Computer Applications, Computer Applications
2022 - 2025
Grade: CGPA: 8.8/10
Completed a Bachelor of Computer Applications (BCA) at Maharaja Surajmal Institute (GGSIPU affiliated) from 2022 to 2025. Reported CGPA is 8.8/10.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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