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Shwetha Mohan Ram

@shwethamohanram

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Principal Infra Developer at Cognizant Technologies who delivered a compliant AWS insurance document solution.

India

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At Cognizant Technologies, I delivered cloud infrastructure for a cloud-based IPID application for a leading bank, resolving a critical regulatory audit finding. I also architected an AWS Lambda and API Gateway solution for policy document management and third-party insurance API integration.

I implement CI/CD pipelines and infrastructure as code across AWS and Azure, and deploy Kubernetes applications. Earlier, at Synchronoss Technologies, I managed telecom infrastructure, automated routine tasks, and applied SRE principles to support service continuity.

Experience

Work history, roles, and key accomplishments

Current

Principal Infra Developer

Current

Cognizant Technologies

Jan 2022 - Present (4 years 9 months)

Designed and implemented CI/CD pipelines using Azure DevOps and Git, and led cloud infrastructure delivery for a banking IPID application. Architected serverless AWS solutions, implemented IaC with CloudFormation and Terraform, and managed Kubernetes deployments.

Azure DevOps Git AWS Lambda API Gateway CloudFormation Terraform Kubernetes Splunk SignalFx Grafana Prometheus LogicMonitor Cloudwatch Xray Azure Application Insights Power Automate DevOps Security Mentorship

Systems Engineer

Synchronoss Technologies

Jan 2019 - Dec 2022 (3 years 11 months)

Managed on-premises and cloud infrastructure for global telecom clients, automated tasks with Shell and PowerShell, and deployed Kubernetes clusters. Implemented SRE principles and used ELK Stack and Ansible for automation.

Shell PowerShell Kubernetes SRE ELK Stack Elasticsearch Kibana Logstash Ansible Infrastructure Management

Senior Engineer

ThoughtFocus Solutions

Jan 2017 - Dec 2019 (2 years 11 months)

Provided L3 support for financial clients, performed root cause analysis, and managed virtualisation with VMware and Citrix-Xen. Implemented change management processes using Jira.

L3 Support Root Cause Analysis VMWare Xen Jira Change Management Unix

Technical Service Engineer

Altisource Business Solutions

Jan 2015 - Dec 2017 (2 years 11 months)

Led Redhat migration and Satellite implementation projects, managed SFTP servers and LVM-based storage, and automated OS patching using YUM and RPM.

RedHat Satellite SFTP LVM yum rpm Patching Risk Assessment

System Engineer

Tesco HSC

Jan 2014 - Dec 2015 (1 year 11 months)

Administered Linux and Windows servers, provided root cause analysis for outages, and coordinated system upgrades. Configured NTP and performed network diagnostics.

Linux Windows Server Root Cause Analysis NTP Tcpdump System Administration

Technical Executive

NTT Data Americas

Jan 2011 - Dec 2014 (3 years 11 months)

Administered production and development server environments, managed vendor relationships, and scheduled break-fix work. Generated SLA compliance reports.

Server Administration Vendor Management ServiceNow Falcon SLA Reporting