Aditya Jain

Supporting end-to-end placement operations for the PG programmes at Masters’ Union, with a focus on placement data management, job opportunity coordination, student applications and career-coaching operations.

• Manage and maintain placement portal data to ensure accuracy and timely updates across placement activities.
• Coordinate placement-related activities as a Program Coordinator, working

As a Junior Program Manager at AAFT Online, I managed end-to-end academic program operations and learner experience across online programs, coordinating with faculty, mentors, learners, and internal teams to ensure smooth program delivery. I handled learner queries and escalations, monitored class schedules and attendance, supported faculty coordination, tracked learner engagement and feedback, an

Assisted students throughout their learning journey by resolving queries and providing product information via phone and email support, while coordinating with internal teams such as tech, sales, and training to ensure timely issue resolution and a seamless student experience. Maintained accurate records of student interactions, payments, feedback, and case resolutions, and developed a strong unde

As a member of the operations team, I optimize processes, coordinate across departments, and solve operational challenges to enhance efficiency and service quality. I analyze data to assess performance, drive improvements, and support team training. Clear communication fosters collaboration, while project management helps implement new processes. My role ensures smooth daily operations, contributi