Looking for a job

Adi Fornoles

@adifornoles

Operations and business support professional across aviation and international markets, improving market entry, reporting, and airport service operations.

Spain

Message

What I'm looking for

I'm interested in opportunities where I can apply my experience while continuing to develop in operations, business analysis, data analysis, and technology-driven environments.

At Frontrow International, I led international expansion across multiple markets, contributing to new branches and operations in the Middle East and expansion into Europe and the United States. I worked with government agencies, regulators, industry organizations, and strategic partners on market entry and business development.

At dnata Emirates Group, I prepared operational and KPI reports for senior decision-makers, analyzed performance gaps, and recommended service improvements. I also conducted operational audits and supported ramp, aircraft turnaround, cargo, and ULD services.

At Emirates Airline, I supervised airport service teams across passenger and baggage operations. I handled complex baggage cases, monitored ground-handling performance against service-level agreements, and coordinated corrective actions with airport and airline teams.

I'm currently providing remote business and administrative support in Madrid, including market-entry coordination, regulatory documentation, shipment follow-up, and market research. I also support website administration and digital business tools.

Experience

Work history, roles, and key accomplishments

Current

Business & Admin Support

Current

Freelance / Contractor

Oct 2024 - Present (2 years)

Provided remote business consultancy and administrative support focusing on market expansion, operational improvement, and regulatory compliance. Coordinated international product shipments and provided digital and social media support.

Market Research Regulatory Compliance Logistics Coordination Administrative Support Digital Support Social Media Management Business Development

International Expansion & Business Development Manager

Frontrow International

Jul 2015 - Sep 2024 (9 years 2 months)

Led international expansion strategy and execution across multiple markets, establishing branches in the Middle East and expanding into Europe and the US. Managed partnerships, regulatory engagement, and cross-regional operations.

International Expansion Business Development Market Entry Regulatory Compliance Partnership Management Cross Regional Operations Marketing Stakeholder Engagement

Service Delivery Supervisor / Operations Analyst

dnata Emirates Group

May 2011 - Jun 2015 (4 years 1 month)

Provided operational analysis and management reporting to the VP of Ramp Services, preparing KPI reports and identifying performance gaps. Conducted operational audits and supported ground-handling operations across multiple service areas.

Operational Analysis KPI Reporting Data Analysis Management Reporting Operational Audits Ground Handling Ramp Services Cargo Operations Continuous Improvement

Airport Services Supervisor

Emirates Airline

Jan 2008 - Apr 2011 (3 years 3 months)

Supervised airport service teams and managed passenger operations at Dubai International Airport. Handled baggage claims and complex service cases, conducted ramp and baggage audits, and coordinated corrective actions.

Airport Operations Passenger Service Baggage Service Ramp Operations SLA Compliance Audit Customer Service Problem Solving Montreal Convention 1999

Senior Travel Consultant

Kanoo Corporate (British Aerospace)

Jan 2006 - May 2007 (1 year 4 months)

Managed corporate travel arrangements including flights, hotels, and emergency travel requirements. Coordinated travel packages and special requests to support smooth employee travel experiences.

Corporate Travel Travel Arrangements Customer Service Coordination

Airline Revenue Analyst

Navitaire (Accenture)

May 2004 - Dec 2005 (1 year 7 months)

Conducted sales and ticket analysis for United Airlines, supporting fare and ticketing accuracy. Managed debit-memo discrepancies and contributed to improvements in ticketing and revenue processes.

Revenue Analysis Ticketing Fare Analysis Debit Memo Process Improvement