adeyemi damilola
@adeyemidamilola
Customer Support Specialist and Virtual Assistant, delivering exceptional client experiences and reliable remote support.
What I'm looking for
I’m a results-driven Customer Support Specialist and Virtual Assistant with hands-on experience in client-facing support, administrative operations, and professional communication. In my recent role as Secretary & Personal Assistant (NYSC), I served as the primary point of contact for clients, handling inquiries, escalations, and ensuring every interaction stayed professional, empathetic, and solution-focused.
I also manage core virtual assistant responsibilities—attorney calendars, appointment scheduling, and coordinated meetings—while maintaining accurate documentation through organised data entry and record management. I’ve supported research and reporting by compiling structured summaries and drafting correspondence and documents with high accuracy, and I bring additional experience from my Eko FM internship through listener engagement, programme support, and administrative coordination.
Experience
Work history, roles, and key accomplishments
Undergraduate Intern
Eko FM
Jul 2017 - Oct 2017 (3 months)
Engaged listeners through phone-ins, social media, and email to provide information and collect feedback. Managed correspondence, maintained programme schedules, and supported research, scripting, and content coordination for the production team.
Education
Degrees, certifications, and relevant coursework
Caleb University
Bachelor of Science, Mass Communication
2016 - 2020
Earned a B.Sc. in Mass Communication at Caleb University (2016–2020).
Deniz Secondary School
Secondary School Certificate (SSCE/WAEC), SSCE/WAEC
2008 - 2014
Completed SSCE & WAEC at Deniz Secondary School (2008–2014).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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