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Adeshina Testimony

@adeshinatestimony

Customer Support Specialist helping people across WhatsApp, phone, email, social media, and in person.

Nigeria
Message

What I'm looking for

I'm seeking a Customer Support Specialist opportunity with a customer-focused organization, helping with enquiries, communicating solutions clearly, documenting issues, and providing reliable assistance. I'm also interested in roles combining customer service with basic technical support and offering room for professional development.

I assist people with questions and concerns through WhatsApp, phone calls, email, social media, and in-person communication. I explain information clearly and help people find practical next steps.

In freelance and client-related writing work, I prepare SIWES reports, school assignments, client documents, business emails, and social media captions. I organize supplied information and review wording, grammar, and presentation.

During SIWES activities, I provide IT support, assist with basic computer tasks, and troubleshoot software or application issues. I use a step-by-step approach to investigate problems and identify possible solutions.

I'm studying for a Bachelor's Degree in Computer Science at Ekiti State University and use Microsoft Word and Google Docs to prepare documents. I'm seeking a Customer Support Specialist opportunity where I can help customers understand services, resolve issues, and receive clear guidance.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Ekiti State University logoEU

Ekiti State University

Bachelor's Degree, Computer Science

Pursuing a Bachelor's degree in Computer Science, currently at 400 level.

Tech stack

Software and tools used professionally

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