
Adeshina Testimony
@adeshinatestimony
Customer Support Specialist helping people across WhatsApp, phone, email, social media, and in person.
What I'm looking for
I assist people with questions and concerns through WhatsApp, phone calls, email, social media, and in-person communication. I explain information clearly and help people find practical next steps.
In freelance and client-related writing work, I prepare SIWES reports, school assignments, client documents, business emails, and social media captions. I organize supplied information and review wording, grammar, and presentation.
During SIWES activities, I provide IT support, assist with basic computer tasks, and troubleshoot software or application issues. I use a step-by-step approach to investigate problems and identify possible solutions.
I'm studying for a Bachelor's Degree in Computer Science at Ekiti State University and use Microsoft Word and Google Docs to prepare documents. I'm seeking a Customer Support Specialist opportunity where I can help customers understand services, resolve issues, and receive clear guidance.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Self Employed
Provided customer assistance through multiple channels including WhatsApp, phone, email, and social media. Prepared documents and provided basic IT support during SIWES.
Education
Degrees, certifications, and relevant coursework
Ekiti State University
Bachelor's Degree, Computer Science
Pursuing a Bachelor's degree in Computer Science, currently at 400 level.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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