@aderonkeadeleke
Virtual Assistant at Charisma Hub, handling customer inquiries and maintaining a Notion-based team FAQ.
NigeriaAt Charisma Hub, I respond to customer inquiries by email and live chat, maintain a Notion-based FAQ, and manage order tracking and client follow-ups.
As a Virtual & Personal Assistant at Ministry of Agriculture, I managed executive calendars, prepared reports and meeting summaries, and used ClickUp to manage tasks. I also created a three-day business travel itinerary with flight and hotel comparisons.
Work history, roles, and key accomplishments
Charisma Hub
Oct 2022 - Present (4 years)
Responded to customer inquiries via email and live chat with a 95%+ response rate. Created and maintained a Notion-based FAQ and scheduled Zoom meetings while handling follow-up action items.
Ministry of Agriculture
Oct 2024 - Jul 2025 (9 months)
Managed executive calendars, coordinated meetings, and organized schedules. Drafted and edited professional emails, memos, and reports, and conducted vendor and project research.
Degrees, certifications, and relevant coursework
Bachelor of Agriculture Technology, Agricultural & Resource Economics
Grade: Second Class Upper Division (Hons)
Bachelor of Agriculture Technology in Agricultural & Resource Economics, graduated with Second Class Upper Division (Hons) in April 2024.
Executive Virtual Assistant Program, Virtual Assistance
Completed the Executive Virtual Assistant Program.
Agile Project Management, Project Management
Completed Agile Project Management certification.
Software and tools used professionally
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