Adeola Onaderu

Managed inventory and procurement, ensuring regulatory compliance and overseeing staff supervision and training. Handled order processing and fulfillment while delivering customer service and clear communication.

Organized and maintained the CEO’s appointments, emails, and correspondence, screening calls and inquiries as needed. Coordinated travel, visas, and accommodations, supported meeting documentation, and managed filing, conference setup, event planning, expense reports, and calendar scheduling.

Performed periodic stocktaking and monitored inventory levels to ensure timely reordering of out-of-stock items. Troubleshot hardware and software faults, replaced parts as required, and maintained accurate data entry and reporting in line with data integrity and security policies.

Researched and identified solutions for software and hardware issues, guiding clients through troubleshooting steps via phone, email, or chat until resolved. Collected customer details to diagnose root causes, ensured prompt resolution, and maintained accurate issue documentation for knowledge-base use.

Created the design and layout for the company’s website and supported business publicity through social media platforms. Assisted with revenue-generation strategy planning to grow business visibility and sales.

Provided software support to customers and ensured proper documentation of issues for knowledge-base purposes. Diagnosed and troubleshot technical problems, including account setup and network configuration, and tracked issues to resolution within agreed time limits.

Collected and logged experimental data and performed statistical analysis on datasets. Prepared graphs and spreadsheets to present results and managed responses to project-related emails and other assigned research duties.

Earned a BSc in Computer Science with Economics at Obafemi Awolowo University.

Completed a Linux & Oracle Database program at the National Institute of Information Technology.

Completed the ITIL Foundation program at the National Institute of Information Technology.

Completed SSCE at Brilliant Child College (Akoka Bariga, Lagos).

Completed primary school education at Brilliant Child Nursery and Primary School (Akoka Bariga, Lagos).