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Adam Reep

@adamreep

Telecom analyst at Education Management Corporation who coordinated 258 circuit orders and helped deliver over $2.5M in yearly savings.

United States

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At Education Management Corporation, I coordinated 258 circuit orders to move 129 campuses to redundant AT&T and CenturyLink circuits, with cutovers completed without campus downtime. I also ran a telecom cost recovery program that reached more than $2.5M in yearly savings.

At Miller Information Systems, I supported VoIP service calls and installed low-voltage, security, and network equipment at client sites. I also run Adam Makes Stuff, a woodworking and CNC shop where I handle design, CAM toolpaths, milling, finishing, delivery, and bookkeeping.

Experience

Work history, roles, and key accomplishments

Current

Founder

Current

Adam Makes Stuff

Feb 2021 - Present (5 years 9 months)

Runs a small woodworking and CNC shop, handling design, CAM toolpaths, milling, finishing, delivery, and bookkeeping.

Woodworking CNC CAM Design Milling Finishing Bookkeeping

Field Systems Analyst

Miller Information Systems

Jan 2022 - Apr 2026 (4 years 3 months)

Installed and repaired security and low-voltage systems, including CCTV, access control, and network equipment. Provided VoIP support and cabling services at client sites.

VoIP CCTV Access Control Genetec Acre RS2 Avigilon Hanwha Pelco Cabling RJ45 RJ 11 LAN Port Punch Down Toner Nurse Call

Operations and Telecom Analyst

Adhawk Solutions

Jan 2019 - Jan 2021 (2 years)

Provided second-level support for phone systems and audited telecom bills across 80+ sites. Priced a migration to a cloud phone system, which was put on hold due to COVID.

Telecommunications Avaya Voicemail Bill Auditing Vendor Management Phone Systems

Property and Facilities Coordinator

Penn Forest Natural Burial Park

Aug 2018 - Jan 2019 (5 months)

Handled grounds and light construction work, burial-service logistics, and land restoration during a five-month role.

Grounds Maintenance Construction Logistics Land Restoration

IT Asset Refresh Lead

BNY Mellon, via Robert J. DePaul Consulting

Apr 2008 - Mar 2009 (11 months)

Managed PC refresh projects for BNY Mellon, identifying end-of-life hardware, staging replacement PCs, and running deployments across multiple cities.

IT Asset Management PC Deployments Project Management Hardware Preparation Travel

Desktop Support Analyst, then Telecom and Desktop Support Analyst

The Art Institutes (Education Management Corp.)

Oct 2003 - Aug 2007 (3 years 10 months)

Provided desktop and telecom support for about 1,200 users, including design workstations, phones, and network cabling. Maintained cable records and handled moves, adds, and changes.

Desktop Support Telecommunications Cabling LAN Port Punch Down 66 Blocks User Support Password Resets