At Binks, I coordinate Engineering Change Notices, concessions, and document revisions for industrial finishing equipment. I use Dynamics 365 to process change requests and create and release new part numbers.
I manage BOM revisions, engineering documentation, and product records in Epicor ERP and Adept PDM, and work with engineers on print and drawing standards reviews.
I brought service manual revisions and translation activities in-house, reducing costs and shortening turnaround times from weeks to days. I also created training materials and work instructions for service manual rebranding initiatives.
Earlier at Binks, I supported distributors, sales teams, OEM customers, and end users with troubleshooting and product guidance. I developed a troubleshooting guide to help the technical support team respond more efficiently and consistently.
