Open to opportunities

Ada Dudlak

@adadudlak

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Experienced professional in client relations and project management.

Canada

Message

What I'm looking for

I am seeking a role that allows me to leverage my client relations expertise and project management skills in a dynamic environment focused on growth and efficiency.

I am an experienced professional with over 10 years in customer service and client relations administration. My career has been dedicated to fostering strong relationships and enhancing operational efficiency. Currently, I serve as an Investor Relations Administrator at Citco, where I manage communications with investment managers and investors across multiple funds. My commitment to excellence has led to significant process improvements, including a 30% reduction in turnaround time for investor statement production, which has greatly enhanced client satisfaction.

Previously, I worked as an Administrative Assistant at Applewood Veterinary Hospital, where I optimized medical record systems and provided actionable insights that improved operational efficiency by 10%. My background also includes roles in client services and retail, where I honed my skills in relationship building and team collaboration. I am passionate about supporting growth and fostering stakeholder engagement in every role I undertake.

Experience

Work history, roles, and key accomplishments

Current

Investor Relations Administrator

Current

Citco

Nov 2021 - Present (3 years 7 months)

As an Investor Relations Administrator at Citco, I fostered strong relationships with investment managers and investors across multiple funds. I supported project management tasks, maintained compliance with regulatory standards, and spearheaded process improvements that enhanced client satisfaction and operational efficiency.

Investor Relations Project Management Compliance Client Relationship Management Process Improvement Communication Training Data Management SLA Management

Administrative Assistant

Applewood Veterinary Hospital

Sep 2019 - Oct 2021 (2 years 1 month)

In my role as an Administrative Assistant at Applewood Veterinary Hospital, I provided key administrative support, optimized medical record systems, and managed operational reports. My contributions led to improved efficiency and enhanced patient care through effective communication and training.

Administrative Support Medical Record Systems Reporting Training Communication Problem Solving

Client Services Coordinator

The Humphrey Group Inc.

Sep 2017 - Jun 2018 (9 months)

As a Client Services Coordinator, I provided comprehensive administrative support, coordinated meetings, and managed logistics for training programs. I also facilitated feedback analysis to improve training services, ensuring effective communication and organization.

Administrative Support Meeting Management Logistics Communication Document Management

Sales Associate and Events Coordinator

David's Tea

Oct 2014 - Sep 2017 (2 years 11 months)

In my role as a Sales Associate and Events Coordinator at David's Tea, I delivered exceptional customer service, managed point-of-sale transactions, and organized promotional events. I also assisted in training new employees and ensured compliance with health and safety protocols.