Abner Cruz
@abnercruz
I lead high-volume retail fulfillment operations, improving pickup, shipping, inventory accuracy, and team performance.
United StatesWhat I'm looking for
At Target, I lead daily Order Pickup and Ship from Store execution for a team of 15, assigning workload and prioritizing batches to protect on-time completion.
I own item-not-found accuracy, use audit checklists and documented coaching to close performance gaps, and manage pack-and-ship flow around carrier cutoff times. I also built a performance board and conversation templates for tracking pick rates and delivering consistent coaching.
I moved into fulfillment leadership after serving guests at Target's front end, where I resolved returns and service issues while processing cash, credit, and digital payments with 99 percent or better accuracy. Earlier at Domino's Pizza, I prepared food during peak periods, handled transactions, and resolved guest concerns directly.
I'm pursuing an Associate of Science in Business Administration and also manage Intelliquinte L.L.C., including state tax filings, vendor and payment systems, and product launches.
Experience
Work history, roles, and key accomplishments
Directs daily execution of OPU picking and staging and Ship from Store, managing workload for a team of 15. Owns item not found accuracy and trains team members on workflows and standards.
Served approximately 50 guests daily, resolving returns and service issues. Operated POS systems with high accuracy and handled sensitive guest information securely.
Prepared food orders to company standards during peak periods while maintaining food safety compliance. Processed transactions and resolved guest complaints at the counter.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Associate of Science, Business Administration
2026 -
Pursuing an Associate of Science in Business Administration online.
Leesville Road High School
High School Diploma, General Studies
Earned a High School Diploma.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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