Abiodun Aladenika
@abiodunaladenika
I am a dedicated call center agent and graphic designer with 4 years customer service experience.
What I'm looking for
I am a dedicated and enthusiastic call center agent and graphic designer with demonstrated experience in customer service and visual communication. I combine strong interpersonal skills with creative expertise to solve problems and deliver results.
In my customer service roles I handled an average of 25 customer calls per day, achieved a 73% customer satisfaction rating, and collaborated with colleagues to improve response times by 87% through shared best practices.
As a graphic designer at Money Enterprise llc since February 2020, I am proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and have a strong understanding of typography, color theory, and layout design. I work collaboratively, meet deadlines, and thrive in fast-paced environments.
I hold a Bachelor of Science in Accounting from Ekiti State University and completed compulsory national service in 2024. I am seeking opportunities where I can apply both my customer support strengths and design skills while continuing to grow professionally.
Experience
Work history, roles, and key accomplishments
Graphic Designer
Money Enterprise LLC
Feb 2020 - Present (5 years 6 months)
Design and produce print and digital assets using Adobe Creative Suite to support marketing and brand initiatives while meeting tight deadlines and collaborating with stakeholders.
Call Center Agent
Welos
Jul 2014 - Sep 2016 (2 years 2 months)
Handled an average of 25 customer calls per day, resolving inquiries and achieving a 73% customer satisfaction rating while collaborating on best practices that improved response times by 87%.
Customer Service Representative
DR Best Corporation
Apr 2012 - May 2014 (2 years 1 month)
Provided multi-channel support via phone, email, and live chat to assist customers with product information, order issues, and account management, improving overall customer experience.
Education
Degrees, certifications, and relevant coursework
Ekiti State University
Bachelor of Science, Accounting
2017 - 2023
Completed a Bachelor of Science in Accounting from November 2017 to April 2023 and completed compulsory national service in 2024.
Kosofe College
Secondary School Leaving Certificate, Secondary Education
2003 - 2009
Obtained Secondary School Leaving Certificate (WAEC/O Level) after studies from September 2003 to May 2009.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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