Open to opportunities

Abihail Moyo

@abihailmoyo

Message

Detail-oriented business management student with strong administrative skills.

Zimbabwe

Message

What I'm looking for

I am looking for a role that allows me to grow my skills in a supportive environment, focusing on administrative tasks and customer service.

I am a third-year Business Management student with a passion for leveraging my administrative, organizational, and communication skills in a professional setting. My hands-on experience in customer service, HR support, and office operations has equipped me with the ability to deliver high-quality, efficient, and confidential administrative support to clients remotely.

Currently, I am interning in Human Resources at Innscor Africa, where I assist with payroll support, recruitment processes, and compliance audits. My previous role as a Customer Service Representative at ECONET allowed me to hone my problem-solving and communication skills while maintaining high client satisfaction. I am committed to contributing to the success of growing businesses while expanding my skills in remote collaboration and digital tools.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Intern

Current

Innscor Africa – Bakers Inn Manufacturing

Jan 2024 - Present (1 year 4 months)

Assisted with basic payroll support tasks and participated in HR compliance audits, ensuring employee files were complete and up-to-date. Provided administrative support during recruitment processes, including scheduling interviews and screening CVs, and drafted HR communications such as internal memos and notices. Updated employee records, HR databases, and collected daily attendance, while also

Payroll HR Compliance Recruitment Administrative Support Employee Communications Payroll Reporting

Current

Volunteer

Current

LLEAT Foundation

Jan 2021 - Present (4 years 4 months)

Actively involved in organizing and coordinating initiatives focused on youth development. Contributed to various charitable work efforts.

Coordination Youth Development

Customer Service Representative

ECONET - Omnicontact International

Jan 2022 - Present (3 years 4 months)

Delivered exceptional customer support via phone, email, and live chat, maintaining high client satisfaction. Managed a high volume of inbound and outbound calls professionally and effectively, resolving customer queries efficiently with strong problem-solving and communication skills. Maintained accurate records of customer interactions using CRM tools, assisted with data entry, and coordinated w

Customer Support Customer Satisfaction Problem Solving Communication CRM Tools Reporting

Hostess

Saints 360 Strategy

Jan 2019 - Present (6 years 4 months)

Represented Econet Wireless as a hostess for VAYA services, engaging with customers and providing information. Collaborated with the marketing agency, Saints 360 Strategy, to promote brand awareness.

Co Marketing

Receptionist

Raw and Bee Investments

Managed front desk operations, including answering phones and greeting visitors. Utilized Corel Draw for graphic design projects. Assisted with administrative tasks as needed.

Graphic Design

Education

Degrees, certifications, and relevant coursework

National University of Science and Technology

Bachelor of Commerce Honours Degree, Business Management

Currently pursuing a Bachelor of Commerce Honours Degree in Business Management. This program is in progress at the National University of Science and Technology in Zimbabwe.

Montrose Girls High

Advanced Level

Completed Advanced Level studies at Montrose Girls High, obtaining 5 passes. This qualification was achieved in 2018.

St Columbas High School

Ordinary Level

Completed Ordinary Level studies at St Columbas High School, achieving 6 passes, including Mathematics and English. This qualification was obtained in 2016.