Abigail Rodriguez

I’m a qualified, experienced customer service professional with a McDonald’s 2017-2019 record of success. I’m committed to personal growth, and I’ve dedicated six years to developing new skills and building a thriving business.

As a Licensed Nail Technician (2023 - Current), I focus on appointment scheduling, communication, problem solving, and delivering great customer experiences. I also handle small business management including inventory management and financial tracking to keep everything running smoothly.

In previous roles, I strengthened my operations and people leadership. I’ve supported daily operations management through schedule employee shifts for optimal staffing, along with conflict resolution, labor cost management, and Point Of Sale systems.

I bring strong inventory and coordination skills from managing vehicle inventory at Carvana (2021-2023), including maintaining a clean lot of 5,000+ vehicles and coordinating vehicle dispatch. Earlier, at ResultsCX (2019-2021), I supported members with changing insurance plans by guiding them to the right information and addressing inquiries with time management and team leadership.