Open to opportunities

Lazzara User

@lazzarauser

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Dedicated professional with strong leadership and customer service skills.

United States

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What I'm looking for

I am seeking a role that values strong leadership and customer service, with opportunities for growth.

I am a dedicated professional with a diverse background in customer service, education, and inventory management. My experience spans various roles, including a Warehouse Administrator at Production Metals, where I developed efficient inventory management systems and ensured accurate order processing. My ability to adapt and learn quickly has allowed me to thrive in fast-paced environments, consistently delivering high-quality results.

In addition to my administrative skills, I have a strong foundation in teaching and mentoring. As a Nail Technician Instructor at Belle Academy of Cosmetology, I developed lesson plans and guided students through their training, ensuring they were well-prepared for their careers. My leadership experience extends to training staff at Shop Rite and managing front-end operations at Savers, where I focused on enhancing customer experiences and resolving conflicts effectively.

Experience

Work history, roles, and key accomplishments

Current

Warehouse Administrator

Current

Production Metals

Feb 2024 - Present (1 year 5 months)

Developed multiple methods for organizing and managing inventory, ensuring accuracy and efficiency. Processed orders, calculated scrap, and adjusted material dimensions in the system to maintain organized and accurate records.

Inventory Management Order Processing Data Entry Reporting Safety Procedures

Nail Technician

D&D Nails

Jul 2021 - Feb 2024 (2 years 7 months)

Provided customized nail experiences to clients, utilizing extensive knowledge of nail care and customer service. Maintained strict sanitation procedures for every client, adhering to Barbicide cleaning and usage protocols.

Nail Care Customer Service Acuity Scheduling Social Media Marketing

Nail Technician Instructor

Belle Academy of Cosmetology

Nov 2020 - Jan 2022 (1 year 2 months)

Taught students proper nail set execution from start to finish, developing comprehensive lesson plans and exams. Documented student progress and collaborated with the state department to facilitate student licensing.

Teaching Curriculum Development Exam Creation Cosmetology

Head Cashier and Customer Service Representative

Shop Rite

Aug 2011 - Jan 2018 (6 years 5 months)

Began as a cashier and was promoted to Head Cashier and Customer Service Representative, demonstrating strong leadership and customer service skills. Conducted training classes on time management, customer service, and conflict resolution, improving overall work environment and customer experience.

Cashiering Customer Service Head Cashier Training Conflict Resolution Time Management Bakery Operations Floral Design

Overnight Merchandising

American Eagle

Jan 2015 - Jan 2017 (2 years)

Executed merchandising tasks and planograms to ensure visual standards were met. Trained new hires on company procedures and merchandising guidelines.

Merchandising Training Retail Operations Visual Merchandising

Education

Degrees, certifications, and relevant coursework

Danbury High School

Diploma, General Studies

Graduated from Danbury High School in Spring 2012.

Eastern Connecticut State University

Bachelor of Science, Secondary Education and Mathematics

Double majored in secondary education and mathematics. Studied from Fall 2012 to Spring 2015.

Western Connecticut State University

Bachelor of Science, Secondary Education and Mathematics

Double majored in secondary education and mathematics. Studied from Fall 2015 to Spring 2018.

Belle Academy of Cosmetology

Certificate, Cosmetology

Activities and societies: Time management, Lesson Planning, Creating Testing materials, Supervising practical and written exams, Graded students on accuracy of their knowledge and proficiency on their practical examinations.

Completed a student program from September 2020 to October 2020. Later served as a Nail Technician Instructor from November 2020 to January 2022, teaching proper nail set execution and developing sanitation procedures.