Open to opportunities

Abid Hussain

@abidhussain3

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Customer Support Specialist delivering reliable, procedure-driven service and clear communication.

Pakistan

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What I'm looking for

I’m seeking an international Customer Support, Virtual Assistant, or Administrative Support role—fully remote-ready, immediately available, and flexible with night shifts—where I can resolve enquiries clearly and reliably in a fast-paced, procedure-driven environment.

I’m a customer-focused professional with practical experience in customer care and communication, warehouse operations, and security operations across the United Kingdom and United Arab Emirates.

I resolve enquiries clearly and professionally through phone, email, live chat, and face-to-face communication, while maintaining accuracy in fast-paced, procedure-driven environments. I handle complaints professionally and follow up to ensure satisfactory resolutions.

In warehouse roles at Boots Distribution Centre and Tesco GXO, I picked and packed orders using RF scanner systems, managed inventory and stock replenishment, and supported goods receiving and dispatch. I consistently met productivity and quality standards while following health & safety procedures.

Previously as a Security Officer, I monitored premises and access points, communicated calmly with the public, and maintained accurate incident logs and shift documentation. I’m immediately available, fully remote-ready, and flexible with night shifts.

Experience

Work history, roles, and key accomplishments

Warehouse Operative

Boots Distribution Centre

Oct 2023 - Mar 2025 (1 year 5 months)

Picked and packed customer orders using RF scanner systems, ensuring accurate dispatch support in a high-volume distribution environment. Managed inventory and stock replenishment, performed quality checks, and followed health & safety procedures.

RF Scanner Operation Inventory Management stock replenishment Dispatch Health & Safety Warehouse operations Teamwork

Warehouse Operative

Tesco GXO

Aug 2023 - Oct 2023 (2 months)

Supported daily warehouse operations by picking, packing, and handling stock for dispatch. Maintained stock control and inventory accuracy while meeting productivity and health & safety standards.

Pick Stock Control Inventory Accuracy Health & Safety Warehouse operations

Warehouse Operative

Pote Hill Wax Factory

Apr 2023 - Aug 2023 (4 months)

Supported production operations including packing, labelling, and material handling. Conducted quality inspections and maintained accurate production records while following workplace safety procedures.

Labelling Material Handling Inspections Workplace Safety Teamwork

Security Officer

Transguard Group / Emrill Services LLC

Jan 2019 - Jul 2022 (3 years 6 months)

Monitored premises and access points to maintain a safe and secure environment for staff and visitors. Maintained incident logs and shift documentation and handled enquiries professionally across varied shift patterns, including nights.

Shift Documentation Security Operations Team Coordination