Abidan Moraga

Managed VIP agents and oversaw live betting operations, including player props and backend administration for digital casinos. Responsible for wager migrations and profile management.

Supervised personnel and schedules in the horse betting department, managed customer service and quality assurance, and oversaw VIP players.

Supervised sales personnel and schedules, generated weekly sales reports, and provided direct assistance to sales agents with complex customer issues.

Provided bilingual customer service for international online poker through chat, phone calls, and email, focusing on sales and customer satisfaction.

Delivered personalized bilingual customer service for wagering and horse departments, ensuring high-quality support and customer satisfaction.

Assisted in the production of a Sony Football Documentary, including staff reception and translation services.

Managed administration tasks and customer service, coordinating orders and ensuring efficient bookstore operations.

Participated in a Discipleship Training School, focusing on personal development and leadership skills.

Completed the Basic Phase of musical education, focusing on foundational music theory and practice.

Engaged in English and Cultural Orientation, enhancing language skills and cultural understanding.

Completed Basic I, II, and Beginner I courses, focusing on bilingual education in English.

Studied Audio and Production, focusing on the technical and creative aspects of sound engineering and music production.

Completed secondary education with a focus on general studies, preparing for higher education and vocational training.