Open to opportunities

Abhishek Shukla

@abhishekshukla

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Customer insights leader driving data-driven business growth.

India

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What I'm looking for

I seek a role that fosters innovation and collaboration, with opportunities for growth.

I am a customer insights and growth leader with a strong focus on data-driven business growth. My expertise lies in transforming data into actionable strategies that drive product innovation and enhance brand communication. I have a proven track record of delivering impactful insights that empower product and sales teams to achieve their goals and improve ROI.

In my current role as Manager of Customer Analytics & Strategy at S&P Global, I leverage advanced analysis models to identify cross-sell and upsell opportunities, enabling data-driven decision-making. My previous experience includes leading consumer insights at BARC and co-founding HauteX Solutions, where I drove significant revenue growth through strategic business solutions. I am passionate about fostering cross-functional collaboration and optimizing processes to enhance customer experience and drive revenue retention.

Experience

Work history, roles, and key accomplishments

Current

Manager - Customer Analytics & Strategy

Current

S&P Global

May 2023 - Present (2 years 1 month)

Driving business growth through advanced analysis models, strategic presentations, and data-driven decision-making. Developed dashboards for sales growth and applied predictive analytics to assess account health, achieving significant model efficiency.

Data Analytics Predictive Analytics Dashboard Development Cross Functional Collaboration Sales Growth KPI Analysis Business Growth

Senior Manager - Insights

Broadcaster Audience Research Council (BARC)

Sep 2022 - May 2023 (8 months)

Led consumer insights initiatives, delivering actionable insights to inform business decisions. Defined research methodologies and collaborated on product development to optimize offerings and improve project efficiency.

Consumer Insights Market Trends Research Methodologies Data Analysis Cross Functional Collaboration Vendor Management Project Efficiency Business Analytics

Co-founder & CMO

HauteX Solutions and Aiviser

Jan 2021 - Sep 2022 (1 year 8 months)

Conceptualized and executed custom business solutions, driving significant sales growth through cross-selling and upselling. Collaborated with diverse clients and established a scalable resource pool for project execution.

Market Research Sales Growth Customer Collaboration Project Management Data Collection Qualitative Research

Group Business Director

Kantar (IMRB)

Jan 2014 - Dec 2020 (6 years 11 months)

Integrated market perspectives into strategic planning and portfolio decisions, driving business alignment. Managed significant client relationships and improved operational efficiency through automation.

Strategic Planning Portfolio Management Client Relationship Management Process Automation Business Alignment

Territory Sales Officer

Hindustan Unilever Ltd

Jul 2010 - Jan 2014 (3 years 6 months)

Led a sales team managing distributors across rural Maharashtra, enhancing market penetration and driving sales growth. Conducted market intelligence analysis to adapt business strategies effectively.

Sales Management Market Penetration Team Leadership Market Intelligence Business Strategy Sales Growth

Project Director

TNS Global

Nov 2009 - Jul 2010 (8 months)

Directed projects focusing on market research and consumer insights, ensuring timely delivery and alignment with client objectives.

Project Management Market Research Consumer Insights Client Objectives Research Methodologies Team Coordination Stakeholder Management Data Analysis

Consultant

Absolutdata Research & Analytics

Jun 2008 - Jun 2009 (1 year)

Provided consultancy services focusing on data analytics and market research, delivering insights that informed strategic business decisions.

Data Analytics Market Research Consulting Client Engagement Research Analysis Reporting

Research Manager

IMRB International/Kantar

Feb 2005 - Jun 2009 (4 years 4 months)

Managed research projects and teams, focusing on delivering insights that supported client strategies and business objectives.

Research Management Team Leadership Client Strategy Data Analysis Project Coordination Market Research Reporting

Education

Degrees, certifications, and relevant coursework

IMS College

Master of Business Administration, Business Administration

2002 - 2004

Grade: 70%

Completed an MBA with a focus on business management, achieving a 70% grade. The program emphasized strategic decision-making, market analysis, and leadership skills essential for driving business growth.

Govt. Arts and Commerce College

Bachelor of Commerce, Commerce

2000 - 2002

Grade: 70%

Earned a Bachelor of Commerce degree with a 70% grade, focusing on finance, accounting, and business principles. This program provided a solid foundation for understanding economic and business environments.