Abhishek NegiAN
Open to opportunities

Abhishek Negi

@abhisheknegi

Enthusiastic and motivated customer service professional.

India

What I'm looking for

Seeking a role that allows me to utilize my customer service skills, learn and grow with a company, and contribute to a positive work environment.

I am a dedicated and reliable customer service professional with a strong foundation in managing inquiries, resolving complaints, and providing exceptional service. With experience in phone customer service support and brewery operations, I possess excellent communication skills, active listening, and empathy. I am a quick learner, able to handle inquiries and resolve issues effectively, and considered hardworking, ethical, and detail-oriented.

In my previous roles, I have demonstrated strong customer service skills, developed strong customer relationships, and implemented effective solutions. I am adaptable, able to work in a fast-paced environment, and possess computer literacy skills. I am excited to learn and grow with a company, bringing my skills and enthusiasm to a new role.

Outside of work, I enjoy playing basketball, reading, watching series, and photography. I am proficient in English and Hindi, and hold a diploma in Cyber Security and Ethical Hacking from the Global Institute of Cyber Security and Ethical Hacking.

Experience

Work history, roles, and key accomplishments

ER

Brewery Helper

Elude Microbrewery Sky Bar Restaurant

Mar 2023 - Aug 2023 (5 months)

Collaborated with the brewing team to develop new beer recipes, utilizing sensory evaluation techniques to enhance flavor profiles. Operated fermentation tanks, boilers, pumps, and other machinery used in the brewing process.

OA

Office Assistant

Ojjus Associates

Oct 2021 - Aug 2023 (1 year 10 months)

Answered incoming calls, responded to customer inquiries, and directed calls as necessary. Provided administrative support to senior staff members, including scheduling meetings.

Education

Degrees, certifications, and relevant coursework

GH

Global Institute of Cyber Security and Ethical Hacking

Diploma, Cyber Security and Ethical Hacking

2022 - 2023

Tech stack

Software and tools used professionally

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